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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 6953
Photo of Gregory T Niemeyer
Viasat 2 availability
Will Viasat 2 ever be offered for zip code 43135?
  • 1 me too
  • 1 reply
  • Question
Photo of Bill Ross
Just used up data
Out of data as of 1:30 today. Noticed immediate change. Increable how “congestion” just happened to kick just now.
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Mindy
FREEDOM??? ARE YOU KIDDING ME???
I HAVE THE FREEDOM 150 WITH 25GB BOOST "PRIORITY DATA"  It says I have the BEST plan available and that it is especially for  "people who...
  • 1 me too
  • 11 replies
  • Problem
  • Acknowledged
Photo of nick paul
ViaSat internet vs Fixed Wireless
I wanted to get more information about ViaSat internet. I just recently moved to a rural area and there are not many internet providers ...
  • 1 me too
  • 12 replies
  • Question
  • Acknowledged
Photo of hanna
I just signed up for RV internet
I called Viasat this afternoon and said I’m looking for a provider for satellite internet for my rv while I travel..... we talked about m...
  • 1 me too
  • 13 replies
  • Problem
  • In Progress
Photo of JEP
Viasat Browser Fonts
Suddenly (post Microsoft update?) the fonts in my Viasat browser are very faint and wispy.  Some but not all web page rendering does not ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Matt Worley
Wildblue website not available when trying to access via AT&T U-verse modems x 2 different locations and multiple p.c.'s
Same laptop. Works fine when on Cox internet service. AT&T gives web site not found no matter what wildblue address used. Exede websit...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Mercedes Cantu
Wrongfully charged
I canceled my VIASAT Oct 4. From that day I had 30 days to return the equipment. I recieved the box 26 days later... FINALLY and sent off...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of thorneo
When is their going to be a linux version??
I use linux on nearly every pc and laptop in my home only two have windows all the rest linux . So is/when are their going to be a versio...
  • 1 me too
  • 3 replies
  • Question
Photo of Chuck Mayo
Sudden Speed Boost Starting around 10/9/2018 - Why?
I've been on Silver Unlimited (25 Mbps) since the first of the year and download speeds have been pretty consistently in the 12Mbps range...
  • 1 me too
  • 3 replies
  • Praise
Photo of TheCatWillStrike
Blocking Phone Numbers
Can we block phone numbers? A pharmacy we don't even go to keeps on calling and calling saying a order is ready for a member of our house...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Ray Laws
bought new computer do I need to change anything
have exede on old computer I have new computer do I need to give you any info on new computer I don't have any problems connecting to yhe...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Marika
Moving soon and curious about options
Alright, so as the title says I'll be moving soon which sadly means I must forfeit my $100 a month 150GB 25mbps "unlimited" silver plan a...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Chuck
What's your actual speed?
So I figured I'd start a current thread (for bronze, silver and gold unlimited users) who can post what your actually getting. Please u...
  • 2 me toos
  • 27 replies
  • Question
  • Acknowledged
Photo of Tim Angel
DHCP Client drops and results in "no internet connection" on all wired and wireless devices
Multiple times a day, and most often when I am on calls or web meetings, my internet applications will stop and when I refresh I get the ...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Grime Busters Pressure Washing
Sub to ViaSat now, or is there something better coming soon in the future ?
I'm currently receiving between 2 to 16mbps with WydeBeam wireless. No other option besides CenturyLink (dialup on weak steroids). Thinki...
  • 1 me too
  • 3 replies
  • Question
Photo of VeteranSatUser
Article on Viasat's latest quarter
A lot of tidbits to glean from this article. And yes, Viasat is claiming almost $200 million in lost revenue from Viasat-2 failing to...
  • 1 me too
  • 2 replies
  • Question
Photo of Bob Lance
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms.
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms. They do me no good. I have to cancel after 2 w...
  • 1 me too
  • 4 replies
  • Problem
Photo of Joe White
Clouds Interrupt Service
Every time we have a cloudy day, my Viasat service is interrupted. I am not talking about severe weather. Just clouds. Does everyone have...
  • 1 me too
  • 2 replies
  • Problem
Photo of Roger Costa
WiFi Gateway Configuration Guide?
How do I get access to a configuration guide for the ViaSat WiFi Gateway? The admin password is on a label on the device. How about ins...
  • 1 me too
  • 2 replies
  • Question
  • Answered