YouTube videos will not play.

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  • Updated 4 years ago
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I am a recent convert from Wildblue to Exede and now Youtube videos do not play. I have uninstalled the WB optimizer and set Explorer to 'auto detect settings'. Even a new Chrome install will not play Youtube videos. Anyone familiar with this one??
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Warren

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Posted 4 years ago

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Exede Amber, Employee

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Hello Warren, I can definitely take a look into this for you and see what is causing the videos not to play. Please send your account information exedelistens@viasat.com.
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J&J

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@Warren,  

Please check that your browser 'Flash plugin' is up to date.  Adobe Flash is rather picky about being updated to the latest version due to ever-improving security measures to keep you safe from jerks that incessantly attempt to exploit it to do you harm.
(Edited)
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Warren

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Thanks Amber & Craig, yes I have updated the Flash plugin. What I've just done is attached the Exede modem directly to my PC and YouTube works great. Run it back thru my router and it's a no-go. Rebooted and reset to all default options on the router and still nothing. So I would say it's safe to say at this moment that it is my netgear router that is causing problems. It's a model FVG318 if anyone has any insight into that? I've always had quirky probs with it since I got it.

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