you tube sign in

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  • Problem
  • Updated 3 years ago
  • In Progress
My wife can no longer sign in to her Youtube account with her wildblue.net email, Exede/wildblue say it is google who say it is youtube who say it is wildblue!! help
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JOHN MITCHELL

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Posted 3 years ago

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Diana, Viasat Employee

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Hi John,  Please send your account and contact information to exedelistens@viasat.com.  We'll try to sort out what is causing the sign in issue with Youtube. Thanks
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Knight Rider

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It's a combination of both.  You could use it before sense your wildblue and exede email accounts were tied to google.  Now that google cut ties with everyone your accounts no longer work for that.  You will have to create a google account in order to sign in and be able to upload/ comment on stuff in youtube.
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Old Labs (VS1-329-L12FZ)

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Have you attempted to simply create a new account as described here using the wildblue.net address or does it being previously tied to Google prevent it from being reused?

http://writingbig.com/create-google-account-without-gmail/

Just curious more than anything else...
 
(Edited)
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Knight Rider

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Have you tried to follow those steps to re-link your account?
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Michael Tillman

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Yes, I created a new google account but that doesnt allow me to access the channel i created with my wildblue email address. Now i have a new youtube channel but all my videos are on the old one. I cant access old one to link or migrate them.
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Michael Tillman

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I even tried linking them by using the  "linking legacy accounts"  instructions for pre 2011 accounts and it doesnt work.
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Brad, Viasat Employee

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Unfortunately at this point Google is so far gone from us we won't have a way to restore or retrieve any pre-migration information. A new Google account might unfortunately need to be made if the legacy account instructions aren't working. You can always reach out to google to see if they can assist too.
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Valerie

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Have you heard from anyone that Google has or will help us out with these issues?
I too had a lot of YouTube channels, but can't see any of them now....