You guys have GOT to do something about spam.

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  • Updated 1 year ago
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I currently have 1091 emails in my spam folder.  I can't continue operating like this.  Fix the problem or I will have to change services, which is not something I look forward to.
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Bobby

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Posted 1 year ago

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J&J

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Try a different email server like Gmail where you have the control.
It's not Exedes' fault who sends you what.
 
 
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VeteranSatUser, Champion

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Change email providers, not your internet service. Craig is correct.
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Bobby

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I am speaking of Wildblue email, which is a part of Excede correct?
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J&J

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If Wildblue is the spammer, tell them to quit. If it they are not the source then you have an issue with someone else.  If the mailman brings you too many ads, are you mad at him/her?  Wildblue is just the messenger, not the source, so son't shoot the messenger.
 
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Gregory Davis

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You should be able to use the GMAIL tool to filter the SPAM.  While your at it you can create a new email account w/gmail.  Sharing this email with your trusted email addressee's.  I have had a wildblue email adress since 2007 and have setup GMAIL through google's CHROME browser to check my GMAIL email accounts as well as my original Wildblue email accounts.  Not sure why but several years ago Wildblue had an agreement with GOOGLE to host their email service but moved away from this agreement.  I too have moved away from my wildblue email accounts - haven't checked this inbox in at least 3 years.
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Old Labs (VS1-329-L12FZ)

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Gregory,

Just to clarify and answer why Wildblue/Exede no longer rely upon GMail for their email services, it was Google that abruptly terminated the ISP Email program some two plus years ago -  ISPs were then forced to scramble to find alternatives - some chose wisely, others not so much.   
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VeteranSatUser, Champion

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It was Google's decision to pull their email service from various companys, not just Viasat. I think they wanted people to migrate to their domain exclusively. If you have an Android device, you basically need a Google account anyhow so you might as well make Gmail your primary email to use.

Personally, I wish Viasat quit giving you an email address when you get an Exede account. They are an internet provider, not an email provider. The email service they provide is through a third party. I am actually surprised that Company is still around. Their email traditionally has had a lot of issues and while people want to blame Viasat, there is very little they can do to fix the problems that come up.
(Edited)
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Bobby

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Craig are you seriously suggesting that I "tell them to quit" and all my spam problems go away?  Okay Wildblue, knock it off guys.  Now does anyone have any helpful information?
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Steve Frederick-VS1/Beam314, Champion

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Bobby, Like Craig and VeteranSatUser have suggested to you do, I changed my email provider to Gmail and have had no problems with Spam mails.

Exede is an ISP provider, you are paying for your ability to connect to  the internet. They are not required to provide you with an email service, they offer it at no charge to you.

Just change to one of the free email providers, and you will solve your spam problem. If you get mad and choose to change  from Exede to another ISP, you will lose your Wildblue email immediately and will have to change your address anyhow.
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Bev, Champion

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Wildblue/Exede/Viasat isn't the one sending the spam, all the email server can do is dump it in the spam folder, assuming you mark it as spam so that it learns what you don't want in the inbox.

Most span is a result of registering at various websites, signing up for promotions, contests, coupons, newsletters, etc.... Most have UNSUBSCRIBE links in them at the bottom. A few are random mass mailings with no way to unsubscribe, those are the ones the server has to learn are Spam.

Unsubscribe to all you can, mark them all as spam. Give it time to reduce the spam you get and, don't enter you email address on any website unless you read the privacy and email policies and KNOW 100% they won't sell your email address or share it with partner companies, or in any of those sign up for a drawing to win stuff you see in stores.  That's how you got on the email mailing lists in the first place.
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Bobby

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So I guess the short answer is no, there is not an easy fix?  Isn't Exede who chose Zimbra as their new email client?  I never had a spam problem before the change over.  And no, I don't sign up for promotions, contests, coupons, newsletters, etc.  Steve if I have to get rid of Wildblue to solve my spam problem I might as well change to a better ISP while I am at it.  Was hoping someone on here had a better solution than what is offered on the Excede website.
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Mr.Anderson

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Given enough time, a spam folder is eventually going to get something in it.  Do not forget about hacks that happen all of the time too.  They may not have gotten your credit card number, but they probably at least got your name and email address.  In addition spammers can use a web crawler and search for emails to add to their lists.   Think about how many places you have had to enter your email to login to or sign up for something.  These are now all potential sources.
So for spam, at least it gets recognized and goes into the spam folder, and I heard it goes great with baked beans.
Spam is not your email services fault.

Want a better email experience though?
get a mail service (gmail seems to be a great choice), and setup a third party mail program (Thunderbird is great) to download your emails.  You have to enable the mail server in your gmail settings, but you only have to do this once (instructions are on the setting page).  Now you have your email, which is much faster to look at and can be viewed offline, and in addition it has its own spam filter which can learn from your input.  This will be in addition to the gmail spam (which does not download to the client).  I just do not like web-based email clients (toooooo slooooow)
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Bobby

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Okay I think I am seeing a pattern here...everybody says change lol.  Just trying to see if there is a way to fix what I have before I go through the change process.  
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Bobby

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Mr. Anderson you may or may not be correct.  Spam itself may not be the email client's fault, but I consider it the client's fault when spam with an address like this n7sdlm8nxzolyeq+u9xnnwklv6mr=93ni@hsrp.foamlambda.com makes it through their spam blocker to me.  Even a primitive spam blocker should pick that up.
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Mr.Anderson

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May not be correct about what?

-Spam is not the email providers fault???  Perhaps if they were in collusion with a Spammer to deliver junk to your mail box.

Spam is illegal to send without consent...

So the spam made it through the spam filter and instead of going in your spam folder, it ended up in your regular email?  

It happens, does your email client allow you to flag the email as spam so it can learn?  I do not know, because I do not use web based email clients... but it should have something like that.  Or just the action of dragging it to your spam folder does this.

I occasionally have to drag some weird email to my spam folder that has been personalized to my name and address.

Still though, spam is not the email providers fault.

Switch your mail if need be, and it may take a little time, but at least you will be free from spam for a while.

Also think of spam as a business.  Someone is making money doing this, otherwise we would not have it.  They are going to do whatever to get their spam out to as many people as possible, and this included thinking of new ways to get around spam filters.
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Bobby

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I thought I was clear...about spam may or not be the email client's fault.  I mean, come on man.  I am not implying my spam is coming FROM Wildblue.  What I am saying, not implying, is that they have a crappy spam blocker and was HOPING someone in this Community (they like to call it a community for some reason) would have a solution.  And again, if an address like this n7sdlm8nxzolyeq+u9xnnwklv6mr=93ni@hsrp.foamlambda.com can get around a spam filter, it is a crappy spam filter.  I am not talking about the occasional unwanted email from some legitimate company like Amazon, Lowe's, etc.
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J&J

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You were advised of solutions but you don't want that.

You're being selective about the remedy.  You want Wildblue/Exede to be the ones' doing something about this because you're just too lazy or can't otherwise be bothered to do something yourself other than threaten to ditch your ISP.

When there's a problem and a solution, and the solution is rejected, who then can care any longer about the one with the problem?

Good luck with HughesNet, you're going to need it.  Those of us remaining don't need sheer luck or subtitle extortion to make our systems work to our liking, we do the fix and life goes on.
 
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Bobby

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Damn you dudes are something else!  You don't have a clue how to fix the Wildblue spam filter so you attack the guy with the problem...why are you even commenting?  Y'all are paid to defend Exede/Wildblue/Zimbra or what? JAYsus! Yes, changing email providers and/or ISPs has always been an option and remains an option.  For about the fifth time, I am asking if anyone can provide a fix for the Wildblue problem.  
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J&J

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Nope.  We don't work for Zimbra. Exede employees don't work there either and have no control over their operations.  Maybe you need to take your complaint to Zimbra where it all happens in the first pace.  They have the spam filters or lack thereof.
 
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Bobby

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Ahhh a useful suggestion.  I will do that.  In the meantime, maybe someone from Excede will take the initiative to take some type of action on the email client they provide.
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Mr.Anderson

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I provided a solution :) Like others have said, get another email address.  I took it a step further and suggested you get a third party mail "client"  here is a link to one (that I use) https://www.mozilla.org/en-US/thunderbird/
This will further allow you to block spam. one time through the email provider and second through the (your) mail client.
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Bobby

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Thank you for your solution.  I will hold off a little longer and see if anyone has a solution that would allow me to maintain my Wildblue email.
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VeteranSatUser, Champion

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I highly recommend Thunderbird too. I won't recommend using the Exede provided email address at all, but Thunderbird is an excellent tool to use no matter what email provider you use.
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Bradley

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If you really like the Wildblue interface you are probably stuck with whatever spam filtering system they provide. That said, if you are open to change, you could create a new email address through a better provider and have all your email forwarded to that address. That would at least provide you some relief while you decide if you want to actually change your primary email. It can be a large task to update all accounts, especially at once.
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Bobby

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Thanks Bradley.  It is not that I like Wildblue so much, but like you say in your last sentence - it can be a large task to update all accounts.  Having done this a couple of times in the past, it is not something I look forward to but may be what I have to do.  
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Steve Frederick-VS1/Beam314, Champion

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Bobby, what I did is to go into the  Preferences tab in the Wildblue web email interface and clicked on Forward all my emails to my Gmail account. This lets the Gmail do the filtering, which it does really well. That way you don't have to change all your addresses with those accounts you have.
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VeteranSatUser, Champion

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Steve is exactly right.  Set the "autoforwarding" to your new email account.  Eventually all your accounts will migrate over to the new one. 

You said you have already done it twice in the past.  Bite the bullet one last time and get a primary email address not tied to a particular ISP.  In the long run you will be much more happier and won't have to keep fighting with the troublesome email server provided with your account. 

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Bev, Champion

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The biggest problem is that most people don't bother unsubscribing and, marking span as such so, the email client never learns what IS spam. You can't blame a spam filter for not sending something to the spam box when few, if anyone has told it that is spam.

A lot of people, like me, use an email client like Thunderbird and, it knows what is and is not spam according to me, but the webmail doesn't know many of them because I rarely access my email that way. I do unsubscribe if possible, the rest, makes as Junk in Thunderbird and, that's that.