When I ordered Exede I asked for Liberty 18 plan. I was given Liberty 10. I have asked repeatedly for the plan to be changed. I have tried to do it online and it tells me there is an error with the account.
Hi Donna, We sorry the incorrect plan is on your account. JEP is correct. Please send an email to firstname.lastname@example.org or call the customer care line at 855-463-9333. We will be happy to correct this for you.