Service trouble

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Archived and Closed

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WORST SERVICE EVER!!!!! Do not get anything associated with this company. Service NEVER worked. I was told upon installation that I would never have to sign a contract and I never did. I cannot cancel service because all of a sudden they have a "standing" contract that magically appears. LIARS and CHEATS! I pay $70.00 every month, have never been late, have never not made a payment. Service sucks. Never worked. We could never get online with this service at all. Worst mistake EVER. So I am stuck paying for service that does not work, I cant even use this. The first day of my new billing cycle, I always get an email that I have reached my amount of data. This is CRAP
Photo of Nicole Weeks

Nicole Weeks

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  • aggravated, cheated, mad

Posted 5 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Nicole, send an email to exedelistens@viasat.com. The moderators have some great tools that can look at your modem and get you the help you need. Include your account # or phone number so they can identify your account information.

You have a problem that needs to be addressed so you can enjoy your internet.

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