Worst company I have EVER dealt with

  • 1
  • Problem
  • Updated 3 weeks ago
Literally the worst company in whole I have ever dealt with. Every time I call I’m fed with more bullsit.
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Neesha Marie

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  • angry

Posted 3 weeks ago

  • 1
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Robin

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you got some details hon?

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Tim Spake

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Totally agree
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Tomsisson4170

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I just want to put in my thoughts. I am a newer customer, but I have never had an issue with Via Sat. Besides, if you don’t use satellite internet what is your option? Cable internet which is only available to a few people? There are many people that cannot get cable internet because they live outside of cable internet service zones.
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Ron Frank

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I am glad you are happy with your service,  The "problem" is that everyone does not receive the same service, and those who do not get NO HELP from Viasat.

I fought with them far too long over my slow speeds and frequent lack of internet access, their only solution was to purchase a more expensive plan with more data, on the same ridiculously congested VS1 beam with the same painfully slow speeds.

6 1/2 years my service continued to get worse and worse.  I finally said enough and dont regret it a bit.
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ExSatUser

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Cable internet is only available to a people?

Actually a large majority of the country can get wired, high speed internet.

There are only 2,000,000 or so satellite internet subs in the country. Very small percentage of the country.
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Will Seemore

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Wireless internet through cell companies is expanding. A lot of us recently dumped Viasat for that type of service.
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Tomsisson4170

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If your talking about internet service that you would get on say a large Apple IPad, then that service mostly sucks accept for basic web browsing - and besides you still need internet service to update your IPad operating system and applications.
(Edited)
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Will Seemore

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I am talking about wireless internet picked up by a hotspot that is either tethered or sends a wireless signal to a PC. It is was better than satellite for me and cheaper. Unlike Viasat bad weather doesn't make it drop. My hotspot is a Jetpack 6620L. They have a much stronger antenna than a cell phone or tablet.
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ExSatUser

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Had wireless and satellite internet. And I don't have satellite internet anymore.
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GabeU, Champion

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If you could describe the issue we may be able to provide a you with a remedy, depending on what the issue actually is.  

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