Slow speeds

  • 2
  • Problem
  • Updated 9 months ago
  • In Progress
  • (Edited)
SLOWER THAN MOLASSES IN WINTER
I will never ever use this type of service again. If you ask me we should all file a suit against them for not providing the services advertised. 6 more months of this contract. :(
Photo of Vic Hyatt

Vic Hyatt

  • 2 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 2
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hello Vic,  Please send us an email to viasatlistens@viasat.com and allow us to review your account.  Please include your account and contact information in the email. 
Photo of Bill Eversole

Bill Eversole

  • 1 Post
  • 0 Reply Likes
Ive been following these forums for a few weeks now. I live in a rural area. I will stay with my 1mbps internet. Is slow but its always on.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3254 Posts
  • 1869 Reply Likes
As I have said many times on here, there is more than just "speed" to consider when getting internet.

DSL with low latency? For you low and slow is the way to go :).
Photo of Jim16

Jim16

  • 2119 Posts
  • 1853 Reply Likes
Leave me and 600,000+ other happy customers out of your lawsuit.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2137 Posts
  • 1060 Reply Likes
I'm happy with my service.  Its primetime and my connection is 200k on the Liberty Pass.  Perfectly fine with me and its exactly what I signed up for.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3254 Posts
  • 1869 Reply Likes
Are you sure you don't want to contact your Senator?