Will the Ring Video Doorbell work with Satellite Internet?

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Will devices such as the Ring Video Doorbell work with satellite Internet? 
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Danny Dudzik

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Posted 2 years ago

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Nicalaine Brown

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Not real well. there is too much of a delay even with pretty fast internet. At least in my experience.
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phil3315

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Agreed the delay/latency is the issue, upload and download speeds are good with Viasat but the delay is a real problem for a ring especially if you are at home when it is pressed then you encounter the delay twice as the ring doorbell doesn’t talk directly to your phone over your home Internet it goes out over the satellite to the Ring servers and then comes back over the satellite to your phone, minimum latency for this would be 1200ms if satellite wasn’t heavily loaded, at busy times it could be over 2000ms. Many web based queries will time out if they take more than 1000ms so you can see how that would be a problem here. If the ring system was designed to expect the high latency it could work just fine, but they don’t design it to accommodate that. We’ve actually found that it works much better when we’re in town on 4G LTE or some other land based WiFi. Also ring seems to be very demanding as I have one on very fast cable WiFi with 200mb down and 10mb upload at 40ms or less and I still have issues with ring connecting sometimes. So I don’t blame Viasat for this as Ring seems intolerant of anything g less than lab conditions. I would like to hear from other people that use other video doorbells as I’m thinking some may do better than Ring especially if someone makes one that would worked directly over your home network when you were home that would eliminate most of the problems we have with Ring.
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GabeU, Champion

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Internet it goes out over the satellite to the Ring servers and then comes back over the satellite to your phone, minimum latency for this would be 1200ms if satellite wasn’t heavily loaded, at busy times it could be over 2000ms.
More like 600ms - 700ms.  And if the phone is connected to it's own cell internet rather than ViaSat, the delay would be about half that, at maybe 350ms or so.  300ms-350ms from the home to the server over Viasat, and around 25ms or 30ms from the server to the phone over cell internet.  
(Edited)
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Brad, Viasat Employee

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One other consideration is that those use a surprising amount of data as we found in this blog post https://corpblog.viasat.com/keeping-an-eye-on-the-data-usage-of-all-those-smart-home-devices/ 

Like most devices it's sort of dependent on your plan, how much data you can use, your wifi connection, so a lot of factors are at play