I got an wildblue email today to me using my account name. It had an attachment, but I didnt open it. Do I have to change emails or just passwords?
Posted 2 years ago
Matt F, Viasat Official Rep
ive received a few email from myself in the last week. they show a zipped document. ive been receiving a ton of spam emails for awhile never used to have any problem what steps do we need to take to protect our account?
Matt F, Viasat Official Rep
Hi Lee Ann,
You may want to turn up your spam filter. This post may be helpful: https://community.exede.com/exede/topics/i-am-getting-a-lot-of-spam-mail-in-my-inbox-why-is-the-spam-filter-not-catching-it.
You may want to turn up your spam filter. This post may be helpful: https://community.exede.com/exede/topics/i-am-getting-a-lot-of-spam-mail-in-my-inbox-why-is-the-spam-filter-not-catching-it.
Can Wild blue explain this happening to us? I have used WB as my email for over 6 years and this is just now happening. I am thinking the spam settings have nothing to do with an email addressed to oneself even though its coming from someone else?
Matt F, Viasat Official Rep
Hi shipper50,
This common spam technique is called "from spoofing," and it happens to folks on all internet services. It's annoying, but it doesn't mean anyone has been hacked. Here's more information: http://www.huffingtonpost.com/jason-p-stadtlander/email-spoofing-explained-_1_b_6477672.html
That said, you should never open emails or attachments from people you don't know. And if you ever have security concerns, change your password and feel free to contact us.
This common spam technique is called "from spoofing," and it happens to folks on all internet services. It's annoying, but it doesn't mean anyone has been hacked. Here's more information: http://www.huffingtonpost.com/jason-p-stadtlander/email-spoofing-explained-_1_b_6477672.html
That said, you should never open emails or attachments from people you don't know. And if you ever have security concerns, change your password and feel free to contact us.
I personally believe WildBlue's server has been hacked!! Our e mail addresses have been compromised!!
Matt F, Viasat Official Rep
Hi Carol,
This is not the case. This common spam technique is called "from spoofing," and it happens to folks on all internet services. It's annoying, but it doesn't mean anyone has been hacked. Here's more information: http://www.huffingtonpost.com/jason-p-stadtlander/email-spoofing-explained-_1_b_6477672.html
That said, you should never open emails or attachments from people you don't know. And if you ever have security concerns, change your password and feel free to contact us.
Thanks, Exede Matt
This is not the case. This common spam technique is called "from spoofing," and it happens to folks on all internet services. It's annoying, but it doesn't mean anyone has been hacked. Here's more information: http://www.huffingtonpost.com/jason-p-stadtlander/email-spoofing-explained-_1_b_6477672.html
That said, you should never open emails or attachments from people you don't know. And if you ever have security concerns, change your password and feel free to contact us.
Thanks, Exede Matt
Side note but is anyone else having to sign in EVERYTIME u click like or try and comment on here?
YES I THINK WIDLBLUE EXEDE NEED TO LOOK INTO THIS PROBLEM. something is NOT right. Well over 10 years I've been a customer and never had these issues! Anyone else notice speed is slower and increased usage? Happening here.
YES I THINK WIDLBLUE EXEDE NEED TO LOOK INTO THIS PROBLEM. something is NOT right. Well over 10 years I've been a customer and never had these issues! Anyone else notice speed is slower and increased usage? Happening here.
Steve Frederick, Champion
I am not having this problem.
shipper50
Matt F, Viasat Official Rep
I edited your post to hide your email address. Spammers will sometimes make it LOOK like they're using your own address when they really aren't. But if you're concerned, it couldn't hurt to change your password.