Outdated certificate on Wildblue email?

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
I am having issues with my wildblue email. I have reconfigured all three of the emails that I run on my Outlook Email program. Two of them work just fine...but one of them will not download my email because it is using an outdated certificate . The message I get is: The server you are trying to connect to is using a security certificate that can not be verified. Do you want to continue using this server? Clicking yes will get my email. I called the help center and they told me it was a problem with Microsoft...but Microsoft says it is on Wildblue's end....HELP!!! This doesn't happen on any of my other emails....why just this one?
Photo of Kat Knapp

Kat Knapp

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Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

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Hi Kat, sorry to hear about your email issues, that certainly seems odd that only one of your emails did not transfer over as the others have with configuration. Please feel free to send you account and contact info to exedelistens@viasat.com so we can get this resolved for you as soon as possible. Thank you.