Wildblue controls my Google Account

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  • Updated 3 years ago
I can't do anything in my Google account, keep getting the message the Wildblue manages my account.  I'm sure I'm not the only one.  Since Google cut ties with Wildblue is there anyway Wildblue can can close my Google account?  I've asked this question more than once but can't get an answer.  Will someone from Wildblue/Viasat please answer.
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Bill Starling

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Posted 3 years ago

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John-Debbie Fountain

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I was able to delete my google account, but can't create an account in Apple Mail because it keeps checking the gmail.com server instead of wildblue's new server.
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Knight Rider

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Bill, what exactly are you trying to do? If you are trying to sign in to your wildblue account from Google it won't work you have to log in from mail.wildblue.net


John, as far as your issue goes go to go.wildblue.net and their you will find walkthroughs for setting up your email. What's happening is when mail clients try to autoconfig them selves and pull the server settings (or what it thinks the settings should be) its still pulling gmail settings. You will have to manually set the ports for incoming and outgoing servers.
(Edited)
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Old Labs (VS1-329-L12FZ)

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Bill is attempting to establish a new GMail account with the same "local-part" (sometimes referred to as user name).

Email addresses have a format of local-part@domain. In his case he appears to have had an email address of example@wildblue.net and wants to establish example@gmail.com (probably for convenience sake). Since the wildblue.net address was likely just mapped to gmail.com - the local part is probably considered still in use although now inactive.

I doubt there's anything ViaSat can do about it having now severed ties with Google.

This is pretty much how things work when simply deleting an email account - it doesn't recycle back into the the available local part pool for some period if ever (e.g. corporate and government email servers typically don't recycle them ever). Think  of the ramifications if someone new immediately came along and started receiving your bank or financial statements because you hadn't updated your email address with them yet. 

If it can be accommodated I'd suspect the ball's in Google's court since they control their "local-part" policies unless ViaSat can force Google to free them up. Perhaps ViaSat is hanging onto them until the migration is considered complete for all since another post indicates it may not yet be completed for secondary accounts.    

But I'm just guessing that's Bill's situation from his other post... regardless only Viasat can provide a definitive answer.

     
(Edited)
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Bill Starling

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Thanks Old Lab - Unfortunately I believe you're spot on.  I did want to keep my "local-part" for convenience sake but it looks like that isn't going to happen.  Appreciate you taking the time to provide such a good answer.