Hello Jerry, there are a few options to choose from for support. You can check your invoice through the My.Exede.net. online portal. The online portal lets you view your Exede account and keep track of data usage, pay your bill, view invoices and update or change your account. You can give us a call at 866.945.3258 and we can give you a breakdown of your bill or you can send an email to firstname.lastname@example.org with your account and contact information and we can further assist.