Why doesnt my wireless work. You wont accept my exede password .

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Why doesn"t my wireless work ? You won't accept my password What could be wrong. I am sitting right here by my computer and the router and it tells me it is unable to join the network. Help Please
Photo of Jean Blackmer

Jean Blackmer

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of gm92066

gm92066

  • 76 Posts
  • 34 Reply Likes
Your Exede password and your WiFi password are 2 different things.  If you have the Exede WiFi router/modem the Network Name (SSID) and password can be found on a label on the side or bottom, if you have your own WiFi router look for a label on the back or bottom with that information.
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi Jean,  What router are you using.  We will to know that before we can determine why it is not working. The Exede password will not work. Router passwords are different as gm92066  explained unless you set that up as the password.  Please send an email to exedelistens@viasat.com with your account and contact information.
Photo of Barry Paepcke

Barry Paepcke

  • 94 Posts
  • 12 Reply Likes
All passwords are case sensitive look at it closely to make sure