Why does my internet connection keep buffering?

  • 2
  • Question
  • Updated 1 year ago
  • Acknowledged
when I try to watch youtube videos and/or TV shows, my connection keeps buffering.
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John Bauer

  • 0 Posts
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  • frustrated

Posted 1 year ago

  • 2
Photo of Dan White

Dan White

  • 87 Posts
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On your PC or TV or both and what data plan are you on.
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Bradley

  • 1087 Posts
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You tried man. I’ve always wondered why people will be concerned enough to post but don’t follow up.
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Robb Marion

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Robb Marion

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Maybe he can't get back on with these amazing download speeds
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VeteranSatUser, Champion

  • 3495 Posts
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John....if you are not on an unlimited plan, turn the "video data saver" off and see if it makes a difference.  Some people are reporting problems with Youtube with the data saver turned on. 
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Matt B, Viasat Employee

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John,

As the others have asked, what data plan are you on?  Have you tried disabling the Video Data Extender?  Have you used up your priority data?  

We can look into it for you as well!  Send us an email at ExedeListens@viasat.com with your account info and a detailed description of your issue!