I used to be able to switch between plans before, but now that I've switched to the largest (most expensive) plan, I can't downgrade. I've had this plan for about 3 months and it won't give me the option to change plans. When I click 'change plan' it only lists the package I have now. Is this something sort of trick to keep me paying more? I have been checking my data usage, and I only am using less than 50 gigs so I'd like to change to that package until I think I need more.
I dont want to change but would like to check out the packages in case there is something new I might want instead and I have no options either....who wins to listen to a sales pitch I have to visualize things to more understand and we all know package info isnt always just right from phone reps