Why am I unable to receive email?

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  • Question
  • Updated 2 years ago
Can't get my account to download new emails. Why?
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Patty Barnes

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Posted 2 years ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Are you referring to e webmail or third party email views, or iPhone, tablets or Android phones. More information would be helpful.
Photo of Jan


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Do you use Outlook? Mine was sending until Viasat helped me. Now I can receive and not send. Second call in they tried to blame Microsoft. It is proxy server which Viasat is not set up for or something else on their end. I’m going to call them as soon as my phone gets repaired!