When Will Unlimited Be Available

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  • Updated 6 months ago
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I was told when I called I could get unlimited data then when it was installed I was told it would be about 4 weeks that was 2 months ago

Note: This conversation was created from a reply on: Unlimited internet?.
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Sabra Colyott

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Posted 6 months ago

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Bev, Champion

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Plans vary by location (Beam) you can go to your account management page to see what plans are currently available to you. Plans do change fairly often so, if you don't see one you want, check back in a few weeks to see if it's changed.

You can also cal customer care at 855-463-9333 to inquire about plans in your area or, you can email viasatlistens@viasat.com with your inquiry and, account information and, they will tell you what plans are available to you.
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James

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please note that it is NOT truly UNLIMITED and still has fine print and cap that you need to read carefully
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Diana, Viasat Employee

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On an unlimited data plan, there are no limits to howmuch data you can use during your monthly billing cycle. On the UnlimitedBronze, Silver, and Gold service plans, after 40, 60, or 100 GB of data usage,respectively, we may prioritize your data behind other customers during networkcongestion. Diana 
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Andy Schack

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Exactly VetSat, and THAT is what I tell prospective customers. 

When you are slowed down to 256k speeds, you effectively have NO internet. 

Andy
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Tres Bien

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...which would effectively constitute breach of contract in my little book of For What It's Worth.
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VeteranSatUser, Champion

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I had 21kbps for a little bit the other night. Plenty of priority data left. What would you call that?
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Harvey Mueller

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It is unlimited in their wordsmithing.  You can have all the data you can suck through a soda straw during times of congestion after the data cap.  

To be fair, it is no different that cellphone carriers 'unlimited' data plans.  Verizon advertises unlimited data on the fastest 4G LTE network.  In reality speeds are 3G after using up your priority data.  Just because you're connected to a 4G LTE network does not mean you will get unlimited data at 4G LTE speeds.  Viasat is just continuing that fine tradition of truth in advertising.  Not a lie but misleading at best.  
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VeteranSatUser, Champion

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Agreed. It was the cell carriers that started unlimited that is not unlimited.

Eat all you want. But after the first plate you get a smaller one.