when my son tried to use our internet service here in our home, it says the wifi is hidden...how do we fix that?

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Linda Colton

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Posted 1 month ago

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ExSatUser

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Little more context please. Do you have a router or is it the Viasat modem?
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GabeU, Champion

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What interesting is that HN has a modem that broadcasts a hidden WiFi channel that can't be connected to.  It's strictly for use by a proprietary device, but it still shows up when devices search for available WiFi connections.  
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ExSatUser

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Yea. I have some of those proprietary networks in my house. They transmit the HD signal to multiple TV's.
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Admiral Korbohuta

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Linda, basically that means your network is not broadcasting the SSID. The network name. That network name(SSID) is what your son needs, in addition to the password, to log in.
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