what is the meaning of the video data extender?

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  • Updated 1 year ago
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the video data extender is pointless for people with a decent tv at home. who in their right mind would want to watch anything in 480p when almost everything in the modern age is optimized for 1080p????!!! OFFER A BETTER PLAN WITH MORE DATA AND MUCH GREATER SPEEDS.
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Colt Lacey

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  • IRRITATED

Posted 1 year ago

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Bradley

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I struggle with 480p.  It's watchable, but not enjoyable.  I'm not sure if I can get use to watching it again over time or not.  Stick with plans that can toggle the optimization off though if it's a deal breaker.  The gold unlimited plan is the highest resolution at 720p.  I think that would be more suitable, but it's not offered in my area.  Freedom 150 was probably the best plan, but it was never offered on my beam.
(Edited)
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Colt Lacey

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im sticking with the freedom plan until i can take the exede satellite dish off the side of my house and smash it to ribbons and send it back to the company in pieces. i really have a bad taste in my mouth from this company and it never seems to get any better. the speeds are just awful even on the freedom plan. and of course, they blame it on congestion.
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J&J

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It's not a blame game.  Exede works very well, so well in fact that they are the victim of their own success, so many people subscribed that the beams are saturated at times.  ViaSat saw this coming a long time ago and built the new ViaSat-2 satellite to keep the fast data coming. It was built and ready for launch when Space-X had the mis-fortune of blowing up a rocket making them unable to launch the new satellite.  ViaSat got in line for another company to perform the launch which has happened and now that satellite is in the process of being parked in space. The delay to get ViaSat-2 launched was over a year. The anticipated operational date for ViaSat-2 is on or about Feb. 1, 2018 which is not long from now.  It is disappointing right now to experience the congestion on ViaSat-1 but ViaSat has done their part to keep their system "top-notch" so it is wrong for anybody to put the blame on ViaSat for what we are experiencing now.  They were ready with their upgrade a long time ago and now we see a great light at the end of the tunnel, so have patience.  You're frustrated?? Think of how ViaSat must have felt seeing their new 650 million dollar satellite sit in a hanger waiting for launch, all the while having people flame them for poor performance.
 
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VeteranSatUser, Champion

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You got some revisionist history there.

It wasn't built and ready for launch until the Space X rocket blew up. It was still under construction at that time. And it wasn't scheduled to be launched by the Space X rocket that blew up. It was scheduled to be launched by a Space X Falcon Heavy. Now, the Space X rocket that blew up did delay the development of the Falcon Heavy, but Viasat wisely dropped the Space X contract and signed on with Arienespace.

Now there was a slight delay with Viasat-2 once it was ready to be launched, but that was only for six weels or so, and due to yhe civil unrest in French Guiana.

So Viasat-2 is a little behind schedule, but nothing like Viasat-1 was, but that is a whole other story.
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Old Labs (VS1-329-L12FZ)

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Falcon Heavy demo flight still delayed (maybe December) - according to Elon himself, SpaceX to launch “silliest thing we can imagine” on debut Falcon Heavy ;)

Showing some real confidence there... one new and two used Falcons held together with duct tape apparently. Three times the bang for the buck...

A good call by ViaSat switching to Arianespace coupled with some luck in a free slot on the manifest or we'd still be asking when does ViaSat-2 launch? 
(Edited)
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Jim16

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NEVER underestimate Elon.  I mean, the man lands rockets vertically.  Science fiction only a few short months ago.   If nothing else, he has re-energized the whole space game.  ( as you can tell, I'm a huge fan. Been very disappointed since the Apollo program was cancelled.  We should be living on other planets by now.  But every NASA program to get us to other planets is always 30 years away, and 20 years from now, it will still be 30 years away.  Never thought I would say this but the private sector is the only way this is going to be done.) 
(Edited)
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Old Labs (VS1-329-L12FZ)

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I'm a fan too - but no one is immune from my barbs... ever.
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Bev, Champion

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I think the biggest problem is that, in general people don't care how it works so long as it works. They want to compare satellite internet to land based internet and, you can't do that. They do not work the same and never will. different hardware at the ISP required, a lot more systems have to be working for us to even have high speed internet compared to a land based provider. This isn't just cables, modems and, servers, there is a whole lot more to it than that.

The second problem is people get too hung up on speed when, in reality 3-5Mbps is plenty for anything you want to do online except streaming in 4K.

As for congestion, land based providers may use that as an excuse without much reason but Exede/Viasat does not. Those satellites have a limited capacity to handle data, just like any given mile of roadway can only handle so many cars at any one time. When the roadway, or satellite is close to the maximum it can handle at that time, everyone has to go slower. Congestion is a data traffic jam and, with satellite, fixing that means building and launching new satellites adn, building all of the ground support systems they need to provide us with internet so, yes as demand for the service grows, congestion becomes a problem until the next satellite can be put into service.

Exede isn't blowing smoke when they tell us that congestion is the problem, it really is the problem on many beams.
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Colt Lacey

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I have never exceeded 2.2mbps download speed. That is the highest I have ever seen it when I download on steam. And truthfully, it's extremely rare to ever hit that.
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Bill H

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If you all think Exede is slow... Try using Hughes!  I dropped Exede two years ago to go with Hughes.  Huge mistake!  Hughes was just barely above dialup during peak times!  I called them so many times, I finally gave up and complained to the BBB and got Hughes to disconnect without a fee.  I now get 15 to 20 Mbps on Exede during peak hours!  Almost 50 Mbps during non peak!  Very happy with Exede right now!
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VeteranSatUser, Champion

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I think that is something all of us that have had both services can agree on. For the most part Exede will outperform Hughesnet, and it isn't really close.
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Matt B, Viasat Employee

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Colt, 

The Video Data Extender is exactly that.  A tool to help customers control their data usage while still streaming video.  If you have a large TV, you're right, 480p isn't going to look very good, and it's probably not for you.  The difference between 1080 and 480 is approximately 2.5 GB per hour.

If you don't want the Extender running, you can disable it in your dashboard on my.exede.net.

http://help.exede.net/articles/General/Video-Data-Extender-helps-you-stream-more-video-and-use-less-...
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Craig Anderson

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I was told by a sales person that you can't turn off VDE on unlimited plans. In my area we have. choice between the less expensive 10 GB per month plan and the unlimited plans. The 48Op unlimited plans are worthless for anyone with a modern TV.
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Richard A Neuabuer

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I think viasat Exede sucks, When I quit my other satellite system and came here I had good speed and data @10 gb
never ran out for the first year, then it all when belly up
I switched e 10 it was just like the first time I came here.
Now I am at 64% and still have 21 days to go. My neighbor down the road quit Exede and went to T-mobile
he is happy. I think that might be the way to go I am going to check into it
Richard A Neubauer
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Bessie Reynolds

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I do not want Exede video-data-extender so please DO NOT ADD TO MY ACCOUNT.
Bessie Reynolds.
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Bev, Champion

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Bessie, unless you are on one of the Unlimited plans, you will get the Video Data Extender. it can then be disabled on your Account management page, if you choose to do so.
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Brad, Viasat Employee

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Hi Bessie,
This will be added to all non-Unlimited plans but it can be toggled off
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Craig Anderson

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I'm confused, I was told by a sales person that this wasn't possible. So, if I were to sign up for an unlimited plan I could disable VDE? If so, then why do they use resolution to distinguish between plans?
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Bev, Champion

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Unlimited plans do NOT get the VDE. Unlimited plans have a set maximum video resolution that is permanent and, not end user controllable. Only NON Unlimited plans can toggle the VDE off or on.
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Diane Stroud

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Brad, does the extender slow down live streams?
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Diana, Viasat Employee

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Hi Diane,  Yes the extender will slow down live stream to the resolution selected. You have the option to turn if off or on.
 If you don’t watch a lot of video or have one of our higher-end data plans, you might decide to turn off the Video Data Extender and leave it off. That’s up to you. Remember, you can always keep track of your data at MyExede.com or via Exede Text Alerts.  With Video Data Extender disabled, you will consume data much faster.