Data usage works sometimes, but not often. Then, when I try to buy more data it's almost impossible. I keep being told to go back to the log in page. I'm going to give it one more try and then I'm done. It's hard to have confidence in a web provider when their own website doesn't work.
I just tried to check my usage and got the same error message, closed out that window and started composing an email to my Exede ASM so he could escalate the issue. I wanted to be able to tell him the exact wording of the error message so I opened another tab and went back to My Exede dashboard, I was still logged in, and now it is showing my usage. I know it's a little clunky having to close out and then go back in but if it gets results.......