webpage cannot be found/connection reset" messages that close our webpage

  • 1
  • Question
  • Updated 3 years ago
Our connection to the satellite seems to be going bad. We are receiving numerous "webpage cannot be found/connection reset" messages that close our webpage when we are already on a webpage. And, the internet connection goes down at least once a day. This is a bit problematic for our efforts to work from home. Help, please.
Photo of Ron Meyers

Ron Meyers

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2244 Posts
  • 424 Reply Likes
Hi Ron,   Please send an email to exedelistens@viasat.com with your account and contact information. Please explain in more detail what webpage is not being found or connection reset and we will investigate. What web browser are you using?
Photo of John Blount

John Blount

  • 62 Posts
  • 16 Reply Likes
Sounds like your modem may be going out, if you have to reset it every day.