warnings about reaching allowance limits

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  • Updated 3 years ago
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I know a way to not reach the end of my data allowance, by switching companies, I never had to pay as much for internet then with Exede, over priced, unreliable and ready to pounce for even more money, with as little surfing as I do and a minimal amount of videos as I watch I should never have to worry about this. Been with you over three years, never missed a payment, and in return you never offered less expensive plan, well other companies are making better offers
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Jeff Krukoski

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Posted 3 years ago

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Deku (The #1 Hero Data Saver)

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well you can change the video quality as if its in HD then id suggest going into standard definition OR if your on youtube then change it to 480p OR 380p or something like that. :3 also i download alotta anime and i have no problem with it on my end :3 sheesh i have about.... *goes check her data usage brb* imma back!!! i have about 33gbs leftover :3 and that is onto my 150gbs data plan :3 so yeah ive recommend turning the quality down of your videos stream as an HD video can take about... 1gbs to 4gbs (depending onto the length) can actually eat at your data ;-;
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Diana, Viasat Employee

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Hi Jeff,  You are a valued customer andwe are committed to explore all options to reach a satisfactory solution to your data allowance issue.  We have several tips on our website to assist with data issues.  Here are a couple of examples to you look at at your convenience.
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The grass is always greener over the septic tank.  I came over from "those other companies" a few years ago when it was still WildBlue then went to a T-1 option while I waited for the new plans.  A T-1 was unlimited but not very fast.  I came back once they had the new plans settled into place and found that Exede really is not as bad as people think even once you jump your limit.  At it's worst, I'm no worse off than with a T-1 for speed and at it's best, it's pretty darn good.  That's from the hand of experience.

I checked out our old provider (that other satellite company) that advertises oodles and oodles of data for free and quickly saw that they haven't changed a bit.  Trust me, when they slow you down, they shut you down.  They used to have daily limits instead of monthly, which is better, but they're nowhere near as liberal or as humane as Viasat.  Jump if you like, but you'll really be mad after about a week.  I put up with them for two years and still remember the day I finally broke free like it were yesterday.