VS2 CPU core at 86C and fan RPM at 0

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  • Problem
  • Updated 8 months ago
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My VS2 modem will occasionally turn purple and no devices will have internet access. I've been able to log into the router and it seems the router has lost it's internet IP, Default Gateway, and all DNS servers. After about 15 minutes they'll show back up on their own and another 15 minutes after that the internet will be back. I can't help but feel like the fact that the CPU cores is running at 86 degrees Celsius is part of the issue and if it has a fan built it, it doesn't run at all. Is there anything I can do about this?

Here is a screenshot of what I'm talking about: 
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mangoodbad13 .

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Posted 8 months ago

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Diana, Viasat Employee

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Hi mangoodbad 13,  Please send an email to viasatlistens@viasat.com with your account and contact information. We'll get this to our technicians to take a look at the information.  Diana
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FerBob Outcast

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My VS2 modem is in a very warm room - hovering around 90F - and runnin great

CPU CORE TEMP 82 °C  / 180 °F