Viasat 2 is not available at my location I call customer service n they said it’s not available in my location zip code 39159

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  • Updated 4 months ago
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Viasat 2
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Dontrellz Page

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  • sad

Posted 4 months ago

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Norman Hall

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Yes they told me that also.. which is B.S. they are giving it o the big locals because they don't care about the folks inruralareas.
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Dontrellz Page

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I know some how we can but I don’t have no data right now I’m still looking forward of Viasat 2 liberty plans sucks now I have to deal
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VeteranSatUser, Champion

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I see plans for 39159. Pretty pricy with lower priority data allotment, but I see plans. Are you sure that isnt Viasat-2?
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Dontrellz Page

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Yes i call the cell in they said that the new plans with Viasat 2 plans
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VeteranSatUser, Champion

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Then you should be able to get on it.
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Matt B, Viasat Employee

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Dontrellz,

If you're a current customer, you may not be able to migrate to ViaSat 2 quite yet.
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VeteranSatUser, Champion

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That makes no sense. If it is available to new customers, it should be available to existing customers, in the same location of course.
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Jim16

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Makes no sense if you are a current customer but makes a lot of sense if you are a company called Viasat.
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Dontrellz Page

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Viasat too sorry when HughesNet say they will have new plans I mean they don’t waisted time with the plans Viasat 2 is too much people using the service making the internet even more slow that sucks
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J&J

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Since plans on VS2 require  a new contract, that makes anybody a "new" customer.
 
 
(Edited)
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James Besser

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they love too have me on vs2  why I have the 150 freedom plan they wanna stop them, 54021 if anyone has this plan keep it can't get it agin
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Dontrellz Page

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Why is that I mean I’m tried of the slow internet connection these liberty plans is not enough GB for me
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Andy Schack

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It is what it is. When you live in a rural area there are going to be certain limitations. There are two options and two options only 1) you learn to live with what is available 2) move. 

Andy
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J&J

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Nope.  There are three options.  The third is to do without.
 
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Andy Schack

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True.

Andy
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VeteranSatUser, Champion

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Good luck going without in 2018. I know some people do it, but even my elderly mother has to have the internet.
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James Besser

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I can understand people being up set with slow speeds. I don't go nuts on my system Lot are tv utube downloading. kids playing games. Thats there right too do so. But then I get the brakes slam on my modem. I just surf reading, eBay Facebook no movies email bank acct and in here maybe boring internet user
(Edited)
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I got a Hughesnet mailing today.  It was even MORE ridiculous than past Hughesnet mailers.  People have complaints about Viasat, I get that.  But when you get a mailer from Hughesnet that says a) how much you can save and b) how you get free installation BUT it doesn't say how much the plan costs or the priority data/up to speeds, that is just sad.


Marketing people are way out of control, and when they have no idea what they are even selling (just push words like "free", "unlimited", and "save"), it is no wonder people get so disgruntled about satellite internet. 

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VeteranSatUser, Champion

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I actually think he wants to get on Viasat-2. As a new customer he could, as a current customer right now he can't.

Honestly, if I wanted to get on Viasat-2 and couldn't like a new customer, I wouldn't be happy either!
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Stephen Rice, Champion

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Whats sad, is Viasat 2 is hit or miss.  James was bragging all over the place about Viasat 2.  He finally got so happy he quit coming to this forum.

Andy on the other hand is a dealer and he said Viasat is a big disappointment and is going to have a negative effect on his future sales.

Viasat 2 is like a box of chocolates right now.  You never know what you are going to get.
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VeteranSatUser, Champion

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It all depends on location, location, location. Unfortunately, I don't think there are as many locations in there as Viasat had hoped and planned for.
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Bev, Champion

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My Stepson got Bronze on Viasat 2, only been 24 hours but so far it's performing at 12 Mbps or better. Letting him use Roku and, mobile devices. He's doing all wifi, no hard wired devices at all and, it's behaving as advertised so far.

Now if he will be screaming bloody murder in a week when the kids get out of school for the summer or not remains to be seen.
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BBwithdrawls

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Stephen Rice, you are correct , those that have gotten the vsat2 hadnt reported back much at all  , it must be a conspiracy to keep it all to themselves after they get it ,   I finally found a dealer that is set up on vsat 2 with a 25 mg plan( yes 25 mg plan )  He is the second dealer to tell me they gave them a 25 mg business plan on Vsat2  and I am going to test drive it tomorrow, I'm specifically looking At VPN performance and data transfers 
(Edited)
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fmj77

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I'd rather stay on the Liberty Plan and make use of the LNFZ. The plans on Viasat 2 are all overpriced crap anyway.
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VeteranSatUser, Champion

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That's exactly right.  Make do with what you can.  There is no way I could stream video during primetime, even on a 150GB plan now.  Not because I don't have enough priority data, but when you are pulling 500Kbps you can't do much.  So like Stephen, I still download my video content in the middle of the night.


I just need to figure out the Playon/Roku way for Amazon.  I need to take Stephen's Redneck 101 Video Streaming Class! 

(Edited)
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Dontrellz Page

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fmj77 I already uses up my data up how ur seeds right now I’m getting a speed of 0.34 that too slow what the difference I been with Exede since February the service I seen when I start sign up was the unlimited plans of 150 gb okay I’m staying on the liberty plans I hope it get better soon with the plans
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VeteranSatUser, Champion

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They definitely had to reign in the amount of priority data from the original 150GB priority data plans.  I believe they underestimated how that much priority data for everybody would really crank down speeds for all, and I don't believe the video resolution downgrader had the desired effect either.  Live and learn.  At least they are pulling back the amount of priority data, even if I do hate they still call it an "unlimited plan".  We can thank the cell companies for that!
(Edited)
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Stephen Rice, Champion

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Amazon video is hit or miss with the Playon software. I only use Playon to capture Netflix video.
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VeteranSatUser, Champion

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Well I need it for Amazon! 

How about Hulu?  Have you tried that?