We had Excede for 14 months and it was by far the worst ISP we have ever had. The 12GB of data disappeared within 2 days and could rarely connect to the internet. We finally got lucky and found Nuwave for our internet. I called to cancel Excede and was never informed of early termination fees and now have been screwed to the tune of another $174.00. I am disgusted with this company and will be sure to inform all our friends to never get this service!!!!!