Folks its ALL about where you live, what plan you're on and which bean on which satellite you're on which will determine your speed levels once you've used all your data. therefore the experience will be very different from person to person as to what they are doing online, not to mention the various device variables. unless i have the exact same devices, the same plan, with the same number of family members online doing the exact same processes, living in your town on your satellite, then I cannot relate to your experience. your negative experience pertains only to you. It rarely means "Viasat sucks" like people want to generally say. Satellite technology is what it is and in order to be affordable and profitable for all parties, everyone can't be on it all at the same time streaming Netflix. You're the one who chooses to live in a rural area and so this is what it is. Want the benefits of a city, like fiber and broadband at every home, then move to the city. But moving to the sticks and then complaining that there aren't any shopping malls makes no sense. The same is true with internet service. Before, when you ran out of data, you immediately had no internet at all until your billing cycle - none. Emails? forget it. Need to log on real quick with the bank? Nope. It was a major problem and complaint. So Viasat figured out a way for that NEVER to happen to ANYONE who has an unlimited plan - that's all it is. Viasat isn't lying or hiding anything. What did you think the numbers were for after each "Unlimited?" Your data cap that guarantees your speed, of course. Once that's up your speed is gone, but now you can at least CHECK YOUR DAMN EMAIL, right? It's a major improvement and people just need to stop being so demanding, entitled and ignorant.