UNLIMITED, SPEED ISSUES, WHY SATELLITE?

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  • Updated 4 months ago
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Folks its ALL about where you live, what plan you're on and which bean on which satellite you're on which will determine your speed levels once you've used all your data.   therefore the experience will be very different from person to person as to what they are doing online, not to mention the various device variables.   unless i have the exact same devices, the same plan, with the same number of family members online doing the exact same processes, living in your town on your satellite, then I cannot relate to your experience.  your negative experience pertains only to you.   It rarely means "Viasat sucks" like people want to generally say.  Satellite technology is what it is and in order to be affordable and profitable for all parties, everyone can't be on it all at the same time streaming Netflix.   You're the one who chooses to live in a rural area and so this is what it is.  Want the benefits of a city, like fiber and broadband at every home, then move to the city.  But moving to the sticks and then complaining that there aren't any shopping malls makes no sense.   The same is true with internet service.   Before, when you ran out of data, you immediately had no internet at all until your billing cycle - none.  Emails? forget it.  Need to log on real quick with the bank?  Nope.  It was a major problem and complaint.  So Viasat figured out a way for that NEVER to happen to ANYONE who has an unlimited plan - that's all it is.  Viasat isn't lying or hiding anything.  What did you think the numbers were for after each "Unlimited?"   Your data cap that guarantees your speed, of course.  Once that's up your speed is gone, but now you can at least CHECK YOUR DAMN EMAIL, right?  It's a major improvement and people just need to stop being so demanding, entitled and ignorant.
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skipbo2015

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Posted 4 months ago

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Al Santayos

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A new homer that pastes the same crap in different threads. Many homers have had their service decline lately and jumped ship. With your attitude I hope the next one to suffer declining service is you.
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Jim16

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" homer that pastes the same crap in different threads."

And thy name is Al...
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Al Santayos

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I guess you don't know what homer means and I don't paste anything.
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Jim16

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noun
"a simple minded person, never cognizant of the world around them; MORON. "Homers" typically have "dumb luck." One would typically refer to someone as a "Homer" when they have done or said something that is totally moronic."

Again, thy name is Al.
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Al Santayos

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Are you stalking me now? You are posting after me quite a bit.
(Edited)
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Jim16

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" You are posting after me quite a bit."
Yes you are.


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Jim16

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I think this is the first time this Forum has been spammed by someone praising Viasat.  Well done!
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Oliver

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Hi I'm Oliver, A bitter user who has seen two accounts nurfed by Viasats terms of service changes. 
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aabbcc

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"Satellite technology is what it is"
And what it will be. Amazon just announced they want to launch their own service too.
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GabeU, Champion

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Skip,

Please refrain from spamming the same message on multiple threads in the future.  
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Ron Frank

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WOW!  I guess opinions are like you, everybody has one!  

I lived in the city and YES it is my choice to live in the sticks.  With that said I fully understand the limitations of satellite internet.  I have no choice here, but when a company advertises that subscribers can do anything DSL is able to do IS A LIE!  Calling internet access with a data cap "unlimited" is a lie.

"Once that's up your speed is gone, but now you can at least CHECK YOUR DAMN EMAIL, right?"

Umm, sorry ... NO!  Once my data is gone I am LUCKY to get internet at all during peak usage, and no, many times I can NOT open my email, or even scroll through Facebook.

I started with Wildblue and loved it.  It rolled into Exede and I remained happy.  But with the changeover to Viasat, VS2, unlimited plans, and their data restrictions/throttling/prioritizing, whatever the term of the day is, everything has gone to CRAP!

As you said everybodys experience is different!  I fully understand new customers upset they did not get what they were promised, but I am NOT a new customer, I dont want what I was promised, I WANT THE INTERNET I HAD 5 YEARS AGO BACK!  THE INTERNET I WAS EXTREMELY HAPPY WITH!
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Al Santayos

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Around here the TV ads and signs say they are better than DSL. Everybody knows the limitations of satellite internet. Viasat could do a few things different and they would not be despised the way they are. It is their business practices that draw the ire of a huge block of customers, not the limitations of the service they sell. Very misleading advertising, foreign country call center customer service, changing contract terms in mid stream, up selling customers, then not delivering as promised,etc,etc, that is what angers people, not signal latency.

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