Unlimited isn’t really unlimited.

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Unlimited isn’t even really unlimited. They slowed the speed down and now I can’t even watch Netflix. Even though I only have internet hooked up to the tv. For the price of the internet service you would think that satellite would be better than AT&T or spectrum. They charge half of what Viasat does and there is really unlimited
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sandy

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  • ripped off and sick and tired of not having service

Posted 10 months ago

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Marika

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I'll give you a run down on the unlimited plans:

1: Each of the unlimited plans (Bronze, Silver, Gold) have a 150GB usage threshold, which upon going over you will be placed behind other users who have not went over that threshold that month.  Meaning you will more than likely experience slowed speed, how much slower is beam dependent. 

2: Each of the unlimited plans also have a resolution cap, Bronze is 360p, Silver 480p and Gold is 720p. Though it seems many, including me have issue actually streaming on their plans "optimized" video resolution. I find only a few websites such as Hulu and Crunchyroll actually allow for buffer-free streaming in 480p. Depending on what site you're streaming on, it might have a different video bit rate and it definitely seems like most popular streaming sites such as youtube, twitch, etc.  have their bit rate for 480p higher than what Viasat considers to be the true bit rate for it, while streaming on those sites, particularly on Twitch which does not let you load out you will need to lower your stream quality by a notch for buffer-free viewing.  So, if your Netflix quality is set at or above your unlimited plan's resolution cap, you may need to adjust it.

So, seeing as you've went over the previously mentioned threshold, or at least it sounds like you did by what you said. You will probably not have a great time during prime time, aka when everyone is home from school/work. During the day when most people are out of the house you should experience decent speeds despite being over the threshold though.  I understand like most you may not be at home yourself at said time period, but not much can be done about it.  

I can offer a slight glimmer of hope, in February the new satellite, Viasat-2 should be going live and it is believed that it will have better plans,this is just rumors at the moment as they have not made anything official, but it is very likely they will have better plans considering the new satellite has a little over double the throughput as Viasat-1.  

So, in conclusion to this way too long reply, unless you can get terrestrial internet service in the near future and you're dissatisfied, but still need internet, I would recommend holding out till February to see what Viasat-2 may bring. 
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logbuilder

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If you can get Spectrum internet, I can't imagine why you would be wanting to use satellite internet. IMO, satellite is substandard in most every category.

But, if you have no other option, Exede has been pretty good to me. With the new unlimited plan, they removed my biggest pain point which was data caps. And, it is 3 times faster than before. I've seen some complain about running out of data when they were sure they didn't use that much. In my situation, the only device that the ViaSat modem/router sees is my pfSense firewall. All other devices are behind the firewall. Wifi is disabled on the modem/router. I've compared what the firewall sees as data usage and it generally matches what I see in the dashboard.
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Deku (The #1 Hero Data Saver), Champion

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well peak hour are from 5pm to 2am and also usually people like to get online during the evening hours... so therefore your speeds ARE gonna slow down... i had slow speeds while gaming onto my xbox one with the game called dragon ball z xenoverse 2... also i was downloading a game and IT TOOK 1-2 HOURS TO DOWNLOAD @>@ but yeah i execpt it that much...

BUT!!! if yall want better speeds be like me who is a 23 yrs old and a female and on ssi and yet i pay my bills no matter what!!! :3 also i tend to go onto it during the daytime and i find it MUCH!!! eaiser to be on it during the daytime :3 cause speeds increase for me :D about close to or a little over 40mbps :3 also its MEGABITS PER-SECOND!!! NOT!!! I REPEAT NOT!!! MEGABYTES PER-SECOND!!! so yeah :3 just due it during the day time :3 like me who downloads a bunchies of anime and also watches it onto my xbox one and play video games all day long :3
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logbuilder

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@champion, thanks for the clarification of b vs B. 8X is important! Generally bandwidth speeds are expressed in bps. My first modem was 300 bps.

Being an old timer, here is my bit/byte scale

bit, nibble, byte, word, double word, kb, kB, mb, mB, gb, gB, tb, tB

In terms of coding, I've worked mostly with bits, nibbles and bytes depending on whether the native base was binary, octal, base 10, or hex. Yea, yea, I realize that it is all binary but it is hard to call an octal based system binary. ASCII, EBCDIC or Radix 40. Been there, done that.

But, I suspect you already knew all that.
(Edited)
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Deku (The #1 Hero Data Saver), Champion

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OH MY GOODNESS!!! @>@ YOU GUYS ARE ALL OLD FARTS!!! (as https://community.viasat.com/viasat/people/stephen_rice_5994935 said to old labs XD ) i remember when i was starting out onto the snes system then my big brother (before he passed away but anyhoo!!!) gots a N64 :D he taught me how to play video games :3 then as time went on after he passed away... i gots a gameboy advance white (BUT!!! someone stole it from me -_-   )

THEN!!! when it was xmas one year i went to the xmas tree and unwrapped one of the presents from the original packaging then saw what it was!!! IT WAS A GAMEBOY ADVANCE SP!!! :D then i quickly put it back into the wrapping and then put it back :3 then onto xmas day!!! :D i opened it and COULDNT WAIT TO PLAY IT!!! :D (also i gots the zelda game from the gameboy color :3 cant remember which one though to be honest DX OH YEAH!!! i still have that gameboy advance sp till this day cause it was a gift from my ma and i treasured it ALL these years till now :3 )

THEN!!! as years passed by i was about... 12 yrs old then i was introduced into pokemon!!! :D my FIRST!!! EVER POKEMON GAME WAS SOUL SILVER!!! :D then when i turned about... 13 yrs old we moved into the place where i have viasat now :3 then one xmas i begged my ma to get me pokemon emerald for me for xmas!!! :D THEN!!! i went into the closet and FOUND IT!!! :D then when it was xmas time I GOTS IT FINALLY!!! :D then i played it non-stop XD

THEN!!! as years passed by... i gots a nintendo ds lite!!! :D MY FIRST EVER GAME WAS!!! POKEMON PEARL!!! :D then as years went by... i gots a gamecube :3 (which i still have my gamecube that i gots from gamestop still :3 ) MY FIRST EVER GAME FOR THAT GAMECUBE WAS!!! NARUTO CLASH OF NINJAS!!! :D

THEN!!! as years passed by... I GOTS MY FIRST EVER COMPUTER!!! FROM MY BESTIES OF FRIENDS!!! :D it was a windows xp computer!!! :D

then as years passed by... I GOTS AN XBOX 360!!! :D MY FIRST EVER GAME WAS!!! NARUTO RISE OF THE NINJA!!! :D i was able to play online with the icky old hughesnet!!! BUT!!! since they didnt tell us that we had to pay for the big fee of the equipment... THEY BILLED US!!! BUT!!! we didnt pay them to be honest!!! XD because back then it was money orders back in my day :3

THEN!!! as years passed by... we gots DSL cable internet!!! :D also internet and also homephone... BUT!!! it cost WAY to much... so therefore i had to use the librarys computer until i gots my own...

THEN!!! as years passed by... i gots a nintnedo dsi xl!!! :D later by that time... i had my original pokemon games AND!!! my nintendo ds lite!!! :D and my pokemon games!!! :D

THEN!!! as years passed by... I GOTS MY FIRST LAPTOP!!! :D but at the time i didnt have no internet sadly!!! DX but i went to the library and set it up :3 then i noticed i had a wifi signal that was UNLOCKED!!! :D i used that wifi signal for like 3 FRICKING YEARS!!! >:3 then after the 3rd year... there was a sudden wifi lock on it ;-; but then... they shut off the internet cause they couldnt pay the bill anymore!!! DX (plus the wifi signal was over to the next house to me >:3 )

THEN!!! as years passed by... i kept downloading alotta bad programs that had ip address tracers and bad stuff... BUT!!! the laptop FINALLY!!! went K.O. cause of the motherboard was fried DX

THEN!!! as years passed by... to be honest... i dont want to tell the rest of my story XD imma tired of typing to be honest!!! XD i need to go play some video games BUT!!! i gots to go eat first!!! THEN!!! ill play some video games!!! :D

THEN!!! as years passed by... Deku has to go bai bai and end her story cause of her hands and fingers are hurting from all this typing DX so bai bai guys!!! :3 HOPE YALL ENJOY MY TIMELINE!!! :D well it was a short timeline XD
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Deku (The #1 Hero Data Saver), Champion

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OH MY GOODNESS!!! @>@ YOU GUYS ARE ALL OLD FARTS!!! (as https://community.viasat.com/viasat/people/stephen_rice_5994935 said to old labs XD ) i remember when i was starting out onto the snes system then my big brother (before he passed away but anyhoo!!!) gots a N64 :D he taught me how to play video games :3 then as time went on after he passed away... i gots a gameboy advance white (BUT!!! someone stole it from me -_-   )

THEN!!! when it was xmas one year i went to the xmas tree and unwrapped one of the presents from the original packaging then saw what it was!!! IT WAS A GAMEBOY ADVANCE SP!!! :D then i quickly put it back into the wrapping and then put it back :3 then onto xmas day!!! :D i opened it and COULDNT WAIT TO PLAY IT!!! :D (also i gots the zelda game from the gameboy color :3 cant remember which one though to be honest DX OH YEAH!!! i still have that gameboy advance sp till this day cause it was a gift from my ma and i treasured it ALL these years till now :3 )

THEN!!! as years passed by i was about... 12 yrs old then i was introduced into pokemon!!! :D my FIRST!!! EVER POKEMON GAME WAS SOUL SILVER!!! :D then when i turned about... 13 yrs old we moved into the place where i have viasat now :3 then one xmas i begged my ma to get me pokemon emerald for me for xmas!!! :D THEN!!! i went into the closet and FOUND IT!!! :D then when it was xmas time I GOTS IT FINALLY!!! :D then i played it non-stop XD

THEN!!! as years passed by... i gots a nintendo ds lite!!! :D MY FIRST EVER GAME WAS!!! POKEMON PEARL!!! :D then as years went by... i gots a gamecube :3 (which i still have my gamecube that i gots from gamestop still :3 ) MY FIRST EVER GAME FOR THAT GAMECUBE WAS!!! NARUTO CLASH OF NINJAS!!! :D

THEN!!! as years passed by... I GOTS MY FIRST EVER COMPUTER!!! FROM MY BESTIES OF FRIENDS!!! :D it was a windows xp computer!!! :D

then as years passed by... I GOTS AN XBOX 360!!! :D MY FIRST EVER GAME WAS!!! NARUTO RISE OF THE NINJA!!! :D i was able to play online with the icky old hughesnet!!! BUT!!! since they didnt tell us that we had to pay for the big fee of the equipment... THEY BILLED US!!! BUT!!! we didnt pay them to be honest!!! XD because back then it was money orders back in my day :3

THEN!!! as years passed by... we gots DSL cable internet!!! :D also internet and also homephone... BUT!!! it cost WAY to much... so therefore i had to use the librarys computer until i gots my own...

THEN!!! as years passed by... i gots a nintnedo dsi xl!!! :D later by that time... i had my original pokemon games AND!!! my nintendo ds lite!!! :D and my pokemon games!!! :D

THEN!!! as years passed by... I GOTS MY FIRST LAPTOP!!! :D but at the time i didnt have no internet sadly!!! DX but i went to the library and set it up :3 then i noticed i had a wifi signal that was UNLOCKED!!! :D i used that wifi signal for like 3 FRICKING YEARS!!! >:3 then after the 3rd year... there was a sudden wifi lock on it ;-; but then... they shut off the internet cause they couldnt pay the bill anymore!!! DX (plus the wifi signal was over to the next house to me >:3 )

THEN!!! as years passed by... i kept downloading alotta bad programs that had ip address tracers and bad stuff... BUT!!! the laptop FINALLY!!! went K.O. cause of the motherboard was fried DX

THEN!!! as years passed by... to be honest... i dont want to tell the rest of my story XD imma tired of typing to be honest!!! XD i need to go play some video games BUT!!! i gots to go eat first!!! THEN!!! ill play some video games!!! :D

THEN!!! as years passed by... Deku has to go bai bai and end her story cause of her hands and fingers are hurting from all this typing DX so bai bai guys!!! :3 HOPE YALL ENJOY MY TIMELINE!!! :D well it was a short timeline XD
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Stephen Rice, Champion

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Thankfully I still have my Atari.  I think I have a Commodore 64 laying around somewhere too.
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Steve Frederick-VS1/Beam314, Champion

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Yes indeed, another "Old Fart" chiming in here. My first computer was a Sinclair, very basic, that hooked up to the TV. Then came a Commodore 64, later moved up to the Commodore 128, and then my big move was to an IBM XT, complete with a 10 MB hard disk and a 5 inch floppy. I ended up donating my two Commodores to a computer nerd at University of Rhode Island, who was a friend of my daughter at the time. By then all the computers kids at college were using were 286 or 386 jobs, but this guy wanted those Commodores just to have fun with.

My college days involved the Big Blue IBM, all my programming during my  engineering days back then were with those countless boxes of punch cards. No keyboards, no display monitors, just punch cards and printers for the input/output.

By the way, I got my BSEE without the help of the internet.  How time have changed.
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Grumpyoldman

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you didn't fortran?  You are ancient! But you're NOT Grumpy. My first computer was a trash 80 with 16k of memory and a cassette tape for loading what little programs you could run. No graphics support either. Learned Z80 assembler and Basic on that thing. Ah the "good old days"!!
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VeteranSatUser, Champion

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So back to the original posters comments. I agree unlimited isn't unlimited. To put it in Hughesnet speak, you get 150GB of priority data. From there, speeds will be impacted based on system utilization at any point in time. The ONLY differences between now and when Viasat rolled out are: 1) plan sizes are greater with a better price/GB ratio 2) a video streaming resolution cap is in place 3) instead of a fixed hard cap, you get a soft cap through deprioritization. That soft cap can mean anywhere from normal speeds down to levels where the hard cap was set.
(Edited)
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Stephen Rice, Champion

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Unlimited is unlimited as long as you don't use too much.
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Grumpyoldman

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Well I pulled over 600 GB one month. Yeah they slowed me down but I played their game. Daytime and after midnight Sunday - Thurs and got a life over the weekend. As I have said I don't stream  but I can still eat some data. Speed of that data just determines when I come back and check how the process is progressing. 
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sandy

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We only used 150 on the unlimited plan and are slowed down so it won’t stream. When you are paying over $110 a month for unlimited than you should get unlimited. We disconnected everything but 1 tv that uses internet. Even after midnight it won’t stream.
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bbminis

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Never is with these folks and they laugh all the way to the bank.
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VeteranSatUser, Champion

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Sort of like Golden Corral. You can eat all you want there, but I wouldn't recommend trying it.