unlimited data

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When is Excede, Viasat, going to keep up with other satellite providers and give us unlimited data limits. I can go with another provider and get 4 mpps speed and unlimited data limits for just 11 dollars more a month and the tower is just 1 mile from my house. I have stayed with Excede because I love your customer relations. I find myself not being able to be on internet as much every month because no matter what I do, I am using more and more of my G's in a short time frame. I just play games and look at facebook. Come on. I used to only use about 6 or at the most 7 G a month now I have used 1.3 G's in 3 days.
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Judy Mallicoat

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Posted 5 months ago

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Stephen Rice, Champion

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What other satellite provider are you referring to that has unlimited data limits?
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Judy Mallicoat

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Rocket  is one.  It is a local and there is a tower 1 mile from our house.  Also Hughsnet is now advertising no hard data limits.
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VeteranSatUser, Champion

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If there is a tower, it is not sarellite internet.

Viasat offers "unlimired" plans just as unlimited as other wireless or satellite providers.
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Mark Bravard

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unlimited  means 100kbps  too 225kbps. lol   .  cell from h20 unlimited 30 bucks get 6 gb , after that cap get 2g unlimited get 350kbps. viasat  worst throttling in us need fix it lest 400kbps.
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TheCatWillStrike

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Thats's wireless. Not satellite. I'd go with them too if it's unlimited and they're in reach. And hughesnet claims speeds of 1-3Mbps after hitting cap, but I can almost guarantee that it is much slower than what they advertise.
(Edited)
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Michael McDowell

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Yep,  thanks to the Marketing folks!
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Stephen Rice, Champion

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Hughesnet sends me advertisements all the the. They are dumb enough to make the claim that their 10 GB plan is unlimited. It boggles my mind that people don't understand this is a lie.
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VeteranSatUser, Champion

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Verizon's is 22GB "unlimited".

Viasat's lowest "unlimited" is 30GB, so they have that going for them.

Yep, all the marketing department. Then people dump Directv's box for its internet version thinking I got "unlimited" so why not and save money. But that doesn't work. Who's fault is that? The advertising certainly doesn't help the situation.
(Edited)
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Stephen Rice, Champion

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I thought it was 40 gb on the bronze plan.
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Michael McDowell

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40GB on the "new" Bronze unlimited, was 150GB on the original Bronze unlimited. Such a DEAL!
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Nathan Hart

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WISPs have a reputation for having a lot of down time don’t they?? That’s why I stay with exede. It always works.
(Edited)
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Jab

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RE: WISPs...lot of down time don’t they?

One has to research their local WISP's bandwidth ability during primetime.

Local WISP where I live is excellent...upto 25/50Mbps...but this WISP also supplies several public schools, and has a bandwidth agreement with a local cable company...hence, this is not a "stand-alone WISP," but one with "day users" and "evening users."   No Netflix HD buffering...$80/month, and you purchase equipment, they install for free.

If a stand-alone WISP can get backbone bandwidth "cheap," then its possible for good speeds, if newer equipment is used.
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GabeU, Champion

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What "other satellite providers?"  There's really only two...this and their direct competition.  And technically they're both already unlimited.  

And comparing ground based internet to satellite internet is like comparing your run of the mill, ten pound watermelon to an exotic grape that's difficult to cultivate.  Both forms provide access to the internet, but they are practically incomparable.  

And the major reason satellite ISP's don't offer unlimited high speed service is because the throughput of the system doesn't support it.  The number one thing people will do with unlimited high speed service is stream, and stream in HD, and do a LOT of it.  Everybody and their brother, and their cousin, too, streaming in HD will cause the system to slow to a crawl, then nobody will be streaming in HD, nor SD, most likely.   

And remember the key words included with the unlimited plans that are offered...  "may prioritize"  
(Edited)
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Frank Alvarez

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It should say "We will without a doubt prioritize you to a crawl if you go over your priority data, you can bank on that" lol.
That's what they should read to you in the disclaimer over the phone.
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Stephen Rice, Champion

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Gotta love Hughesnet. I get their advertisements in the mail almost every day.


Funny how the big print says 25 mbps and the small print says 1 to 3 mbps.


(Edited)
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VeteranSatUser, Champion

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I just wish company's didn't start with this "unlimited" narrative. It is so misleading to unwary consumers.
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Judy Mallicoat

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Thank you everyone for your input.  I think I understand now that the one I thought was unlimited is a Wifi type internet.  I don't trust Wifi that is open to everyone getting on.  I know that you have to have a password and maybe even a box to get on it, but Wifi is really too easy to hack.  I think that I will stick with my Viasat.  I just don't understand why when I'm not even on the internet that much that I could already have used 2 g's of my limit and only 5 days into this month.  Just don't understand I guess.
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GabeU, Champion

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Judy,

A lot of devices can use data without you being aware of it.  If you aren't performing data intensive activities, like streaming, or haven't been doing a lot of updates or downloads of large files, this is most likely what's happening.  

Automatic updates, the cloud, syncing, satellite TV receivers (if they're connected to Viasat), "Delivery Optimization" with Windows 10...all these things can automatically use a lot of data, and if they're not set in such a way that is amenable to a capped ISP they can chew through your data in no time.  

I don't have Viasat, so I'm not familiar with the capabilities of its modems, as in if they can show you what's connected, and if so, if they can tell you how much data each device is using.  

I'm also not familiar with the policies of this support site, as in whether you should start a new thread requesting help to you figure out where the data is going and how to adjust the settings on your devices or if that can be done in this thread.  

But, either way, if you'd like help in making sure things are set properly so that you use the least amount of data possible, it would be best to at least list the devices that you use/have connected to Viasat.  Not specifics, but like "Windows 10 desktop" or Android smart phone or Android tablet, Dish Network Hopper, etc.   

Once you get things adjusted properly you'll do a lot better with your data allotment.  :)  
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Judy Mallicoat

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I only have a laptop hooked to it.  I don't stream videos or music.  I play games on FB and look at posts in there.  That is all.  And I have Windows 8.
(Edited)
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Jab

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Jab

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Judy, a previous topic on loss of data:

 
Disappearing data in windows 10?
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barg_

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If that local provider isn't congested, you should get very good performance at that speed.  My home cell internet averages 2.5 meg (I'd get about 4 if I'd clear out about 1/4 mile of my trees).  It streams HD fine, and normal web pages load MUCH faster than Exede 5 or the latest Hughesnet (that I deal with at the neighbors' and family's places), and the latency/delay is much less, so it's "snappier" feeling with most uses other than large downloads.  Also, I wouldn't worry about their security, it would have to be "very good", "should" be much better than home router security, in fact, I'd ask them about it.  If it works there, and you can get a trial of it, I'd look at it.  People with a good alternative should at least look at it.  Plus not having to look at data caps daily is well worth $11.  If you're super worried about security, you could use a VPN service, which are reasonably priced (you can Google what they are, but it basically "hides" all internet traffic).

The amount of data that is being used up is not much in today's world.  New apps need more and more.  There are programs to monitor use, possibly discussed in Jab/DrStrang's link (didn't read it).

And, there's a big difference between providing Internet from a local ground tower that can add capacity as needed, vs. spending millions/billions and taking years to launch a satellite that sits in orbit over 20,000 miles away (that can't be upgraded once there), plus building ground stations to service that satellite.
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Jim16

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"Jab/DrStrang's link (didn't read it)"

Another Jab lover!  (will he ever get a clue?)
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barg_

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I'm an official member of the "fan" club. Let's just say I've observed a "few" things over the last 12 or so years.