Trouble Logging On

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
Getting this:
Single Sign-On Error
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

Just started this morning, could it be a virus? My virus scan shows nothing. Thanks
Photo of Bill Starling

Bill Starling

  • 42 Posts
  • 7 Reply Likes

Posted 3 years ago

  • 1
Photo of Brad

Brad, Viasat Employee

  • 3563 Posts
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Hi Bill,

We're seeing more of these pop up. I'm having some people look into it, but with it being a holiday, I'm hoping tomorrow we'll have some answers. For a few after a couple of tries they were able to get in, others had to reset the password.