Not happy with service

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  • Updated 5 years ago
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Archived and Closed

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I have to say that I too am very disappointed with Exede Internet. I have never had such terrible service in my life. We run out of data before the 15th of the month and we are paying $90 dollars a month. It is not worth the price. My children can't get their homework done and I can't get my work done. The only way you can get more data is to pay $10 for one gig. This is just ridiculous. I am looking into finding a new provider. This is a ripoff! I have been with this company for quite a while and when it was wild blue it did not give me all this trouble.
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LadyJamesBray

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  • Frustrated

Posted 5 years ago

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Daniel Bonnell

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I am not trying to be hateful, but tell us all when you find something better in the satellite service. I did a lot of research when I had to go the satellite route. This to me is the best deal I found, and I have no issues that can not be changed, works the way is it to work. I agree, I do not like the high price for no more that I get. But I didn't find anything any better. To me the slow speed is ok for regular service. But, for downloads, I have to wait till after midnight. Its something you have to learn to deal with. I don't like it, but don't have a choice.


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Jimmy Gillespie

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I just came here from Hughes net. They too had different data cap plans. The best plan was 20 gig a month and 20 gig off peak. No free zone. 100.00 bucks a month. I found the Gen 4 to be a farce. I never received speeds over 6Mbps with an average of around 2.5 Mbps. It is very expensive and you can eat 20 gig easy if you don't watch it close. Extra data was also 10.00 a gig. You got a price break if you purchased two (8.00 a gig). Satellite internet is definitely an expensive connection but I am thankful for it because I have no other option but dail up. I am fortunate to have been able to sign up for the new freedom plan with a larger data cap and my speeds are excellent. I have had nothing but a pleasant experience with Exede. 

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