Always too many people using WB is the answer I get Download typical speed is 324 kbs SUCKS. Hughe is no better. So I guess Viastat has lowered its standards to meet the substandard service.
Terry, if you are on Exede 12, you should be getting much higher speeds. Mu download speed is usually in the 16 to 20 Mbps range, during periods of heavy usage, it sometimes drops down to to 8 to 10 Mbps, but that happens very little. Have you checked your modem stats? The numbers that you should be seeing are RxSNR above 5.0, Cable Resistance less than 5.0 ohms, the lower the better, and Cable Attenuation around mid range, inthe area 0f 8.0,the lower the better. You can see these stats by going to http://192.168.100.1/?page=modemStatus in your browser.