The people next door are using my data. How do I stop this?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
The girl ( grandson's friend) must have gotten my password or something.
Photo of Lorraine Siegrist

Lorraine Siegrist

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Lorraine, I’m sorry to hear the bad news, this is certainly not good. I would suggest that you update your ROUTER password as soon as possible to save yourself some data. If you are not aware how to do this please contact the manufacture of your router for detailed assistance on how to perform a password update. 

Tips for Stronger Passwords:

Don’t use personal information such as your name, age, birth date, child’s name, pet’s name, or favorite color/song, etc. 

Depending on the sensitivity of the information being protected, you should change your passwords periodically, and avoid reusing a password for at least one year.

Do use at least eight characters of lowercase and uppercase letters, numbers, and symbols in your password. Remember, the more the merrier.

Don’t use personal information such as your name, age, birth date, child’s name, pet’s name, or favorite color/song.
 
(Edited)
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2797 Posts
  • 1764 Reply Likes
Changing your wireless password is a must in this situation. The bigger problem is going to be making sure your grandson doesn't share the new password.
Photo of Lorraine Siegrist

Lorraine Siegrist

  • 3 Posts
  • 0 Reply Likes
I'm not sure how she got it. Maybe I gave it to her to use a while ago? Seems I've forgotten it and don't know how to change it??
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 3893 Posts
  • 3972 Reply Likes
Lorraine,

See my response to Norm Cordova at:

https://community.exede.com/exede/topics/pass-word-request

If uncomfortable with that, let us know your router's brand and model # and someone might be able to provide more detailed step by step instructions since they're all a bit different.
(Edited)
Photo of J&J

J&J

  • 1687 Posts
  • 1003 Reply Likes
The administration access password to your router is not the password for it's WiFi.  The WiFi has it's own password that must be set up after enabling wireless encryption. I say this because some people think the router access  password is all they need to set, you might already know these differences.

Don't use "WEP" encryption if your router has it listed as one of the encryption choices as it is very easily  broken.  Use WAPA2 Personal or Enterprise depending on what your router offers.  It may only offer WAPA as it's strongest encryption which is still very secure as far as people hacking into your router.  WEP can be cracked in less than 5 minutes by a novice  hacker.
(Edited)
Photo of Lorraine Siegrist

Lorraine Siegrist

  • 3 Posts
  • 0 Reply Likes
Thank you very much.