I'm done, been a customer one month. Each time I set down at the computer the modem has disconnected. Have to reconnect, speeds are slow slow slow. Even a facebook page is not usable with the slow speed. Most of the time it says there are no networks found. I have to click on the modem icon at the bottom of the screen and reconnect to it. So my junk is coming back. I called and sweet talked Centurylink into taking me back for $55 a month and it works perfect. I will not pay a disconnect fee, this service with Exede has been completely misrepresented. DO NOT waste your time and money with these people.