SUGGESTION FOR EXEDE

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  • Updated 3 years ago
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I sure wish you would develop an unlimited internet package! I feel like I am penalized for living in the sticks! I pay way more for service then those with Charter, and AT&T and yet I can't do any of the things others with a non satalite connection can do! I can only watch netflix during my free time 12-5am ... well sorry but people work and have school and are generally sleeping at that hour. My kids can't play the educational games or online xbox or anything...I have the highest package and still run out! Sure I can buy another token for a measly 10 gigs...but why pay more when I am already paying well over a hundred per month!! Stop being money hungry and develop something we can use! Heck I would pay $150 if it meant UNLIMITED DOWN LOAD ALLOWANCE!!!!!!!!
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Alicia Sistrunk

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Posted 3 years ago

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Kaotic Technologies

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The satellites hold only so much..... its not that they dont want to...... believe me, they want your $$. were just not there yet with technology to Support whhat your asking
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Alicia Sistrunk

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Well in that case...they could offer a similar plan like the old cell phone companies did. How about, free nights and weekends! From 8pm-5am and Saturday and Sunday!
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James Morris

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Have you check to see if you can get the Freedom Plan, It is came out as virtually unlimited, but now is states 150 GB.  I have had it since October and love it.  We are not heavy users but the most used so far is around 45 GB. 


James 

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Jacqueline Tierney

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The new Liberty plan also has loosened up on the data restrictions.  Still a new plan so how well it will work over time remains to be seen but so far it's looking like a good fit for a lot of people as long as you don't go hog wild on data use with it.
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J&J

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Stick around until next summer when the ViaSat-2 satellite is launched and made operational.  ViaSat-1 is what most of us are on now and it is the most powerful satellite in space today.  ViaSat-2 will be nearly 3 times as powerful and that will allow more generous speeds and data for us.    Yea, next year seems like eternity, but the wait will be worth it.
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Exede Lindsey

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Hello Alicia, thank you for your feedback we always take everyone’s input into consideration. Such as our fellow members have addressed on the forum; since we provide service via satellite we have to make sure everyone receives an equivalent amount of Gb’s to use through the packages we provide. Good news is that we do have many more additions coming soon within the next year or so with allot of more features to provide more exceptional customer service. 
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Yvonne Beaman

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There are ways to get better use out of your limited data allowance if you are clever.  I use NightShift (https://www.gonightshift.com) to download Netflix shows during my free time and then play them whenever I want.  That got my data down to where I stayed under my allowance most months.
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Exede Lindsey

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Hi Yvonne, that is a great suggestion, appreciate your support.  
(Edited)
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dianna.zurbriggen

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so you pay netflex and pay nightshift  to use your internet service the way you should be able to use it 24/7 that makes no sense. Sure its a way to cut down daytime data use but excede should be providing the service.

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