suddenly cannot navigate a subscription site

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We have two pc's, one laptop, and two android phones that can no longer navigate one particular subscription website. The website manager has no other reports of similar problems among thousands of other users. Our router has been excluded as a potential problem. Firewalls, Antivirus programs, and pop-ups are not the issue. When our devices are moved to a different internet connection, this problem does not occur. This site is imperative to our business. Please help me!

jwade

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desperate

Posted 4 years ago

4 years ago

Knight Rider

957 Posts
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Have you gone over you data allowance? Send an email to exedelistens@viasat.com with account and contact information and reference this post. Hopefully they can see what's going on that you can't get to that site.

4 years ago

Exede Beau

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jwade, this is something we can certainly fix for you. As Knight mentioned, please email me at exedelistens@viasat.com with your account and contact information and we will get this resolved for you.

4 years ago

Janice Wade

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Knight Rider, no that wasn't the problem but thank you for brainstorming. Beau, I sent an email to that address last night. I anxiously await a reply. Thank you for replying.

4 years ago

Knight Rider

957 Posts
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I didn't figure it was but some times people forget to look at that when they have connectivity issues.

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