Slow Internet regardless of how many gigs you buy. Customer service is polite, but useless and billing is never correct. I have to call every month to try and figure out my account. In fact, I am on hold right now and have been for 20 plus minutes without any one coming back on the line. My biggest frustration is the slowness of the internet AND it never lasts for a month even with 30 gigs. I think there is something very suspect going on with this company.