Start With Residential Or Business Account?

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  • Updated 7 months ago
Want to sign up for a new account. Dismayed by the many claims of poor speeds. Want to get 5Mb/sec minimum. Will paying for a a business account increase the odds of getting that minimum speed as compared to a residential account?  Also would like info on no-contract options. Thanks... Mark
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Mark S Thompson

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Posted 7 months ago

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Brad, Viasat Employee

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Hi Mark

It will depend on what you need. If you need a persistent IP or plan to use a lot of data I'd suggest looking into business plans. Otherwise Residential is something that might work out fine. Unfortunately due to the cost of install on our end ALL new accounts require an agreement
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Brad, Viasat Employee

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Actually sorry I think there's a few non-contact options floating but they have a upfront fee. Call our sales team at 855-463-9333
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Mark S Thompson

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In doing the comparison between the residential unlimited silver 12 plan (45Gb/month for $150/month) and the business 50Gb/month for $150/month), the only real difference I see is that the business deal alleges a 35Mb/sec speed. That is almost 3 times as fast as the residential 12Mb/sec promise. Both for the same price. Hopefully the business deal would be more likely to maintain a 5Mb/sec minimum that I want to see. Does the business deal also limit video resolution to 480p? Why would someone NOT want to go with the business deal?   
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Bob Lexus

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Find a local Dealer and ask to come over & test drive their Showroom Viasat service

The cost of a no contract option is equal to canceling service on month 4 of the 24 month contract.
After 4 months it is cheaper to pay the early termination fee if you fail to fulfill the contract minimum.

What is your zip code?
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Mark S Thompson

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26384
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Corey Anderson

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I’m looking into the Business unlimited 35 as well. I just wonder how it performs when you go over you 75gb limit. Also wondering how it performs with teaching platforms like VIPKIDS. Does anyone know or have experience with these?
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Will Seemore

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Visit your close neighbors and ask what they have and if they are happy. With any type of wireless internet someone just a mile away could have a completely different experience than you, All internet providers make claims they usually can't back up and the satellite providers are the worst when it comes to BS claims.
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Corey Anderson

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Well some of them have DSL 1.5 and one has Hughesnet Business which they have said is barely adequate. I have weak cell signal so the hotspots are hit or miss.
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Will Seemore

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I have had ATT wireless, Verizon wireless, and Viasat where I am at right now in Central Virginia. The best of those is now Verizon Wireless, but it is nothing to brag about. At least unlike satellite the weather does not seem to effect it's function. Also with the wireless cell internet carriers you have a trial period and aren't signing a two year contract and screwed if the service does not work. I think if someone offered a hardwired 1.5 MBS DSL service that was steady I would take it. Wireless is a gamble and satellite is the worst of those.
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ExSatUser

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Agreed