Speed Test Results

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
What's been up with my internet lately?
Photo of Bill Napier

Bill Napier

  • 32 Posts
  • 21 Reply Likes

Posted 2 years ago

  • 1
Photo of Brad

Brad, Viasat Employee

  • 3139 Posts
  • 1110 Reply Likes
Hello Bill,

18mbps is a good speed and fast enough for streaming and many internet activities. Our speeds are always "Up to" what speed you may be on (if you're a non-speedboost customer this is well above the expected speed and slightly lower than the 25mbps speedboost plan) either way, the speeds may differ throughout the day depending on how busy your area is at that particular moment. As for the upload, that is on the low end but almost always a reboot can help clear that up (unless you are sending out files, the download speed is the more important speed to watch for that affects your experience)
Photo of gm92066

gm92066

  • 84 Posts
  • 34 Reply Likes
Latency: 26ms...?? It's obviously not Exede, might be a 3g, 4g or LTE cellular connection
Photo of Brad

Brad, Viasat Employee

  • 3139 Posts
  • 1110 Reply Likes
didn't see that because ours is around 720ms or so
Photo of Cigr Nation

Cigr Nation

  • 18 Posts
  • 2 Reply Likes
You also have to understand dthat using certain websites aren't the best your pinging a Google server. Go to speedtest.net which picks the best server for you. Example I have customers on the plant a work with running speed tests via PS4 getting 14Mbps and when we run our tests we get 48Mbps on a 50Mbps package
Photo of Jakster Jammin

Jakster Jammin

  • 69 Posts
  • 16 Reply Likes
THIS IS WHAT'S HAPPENING WITH SPEED LATELY!!!

“Momentum is really picking up; airlines want our product because it’s a little bit different.” ViaSat is already in operation with JetBlue, United, El Al and Virgin America (owned by Alaska Airlines). Buchman is hopeful that the service could be chosen for the rest of the Alaska Airlines fleet.

http://aviationweek.com/aircraft-interiors-expo/despite-spaceport-unrest-viasat2-expected-deploy

Consider yourself lucky you're getting 18Mbps down.
Here is what I get around 10pm