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I have had a slow connection and difficulty loading websites for 2 days now. I have shut down/unplugged everything, restarted and nothing. I have contacted customer service via chat, but the only solution they offered was what I had already done. I've actually even system restored my computer, thinking something might have been downloaded onto my laptop. I have the virtually unlimited plan, and am only at 20.4 with two days remaining, so slowing it down purposely shouldn't be an issue. How can I resolve this?