Should I switch from Centurylink Maximum 1.5 MBPS?

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Any help would be so much appreciated!

I currently have internet service through Centurylink with max 1.5 mbps. Both the internet service and customer service are completely unreliable and so, so frustrating (.1 upload speeds . . .  point.one.).

I have read similar threads from those with max 1.5 mpbs DSL considering switching to Viasat, but the advice was usually to wait for Viasat 2. I believe the "bronze, silver, gold" labels indicated Viasat 2 plans, but please correct me if I'm wrong. 

Unlimited Bronze, Silver, Gold is available in my area (at least upon entering my ZIP code). My area has a local company that is a Viasat dealer, so I'm going to test VPN/Google Meet there tomorrow 5PM central, as well as go over plans.

Before I make a decision, my question is: Is the increase in price worth the switch? I'm extremely frustrated with Centurylink, but I pay $35 / month. I don't mind paying more as long as the problems I'm having with my current service are alleviated, but I certainly don't want to pay more for an equally frustrating user experience. 

My biggest frustration is that I'm unable to reliably use Google Meet with my current service. I work from home and need to be able to facilitate meetings with Google Meet. Currently, it's a miracle if I'm not booted out when only using audio. Forget trying to have camera on or share my screen. If I was able to facilitate and attend meetings reliably, this alone would be worth the switch.

I know VPN can be an issue with satellite, but I don't work on VPN often (and save most of those tasks until back in the office). 

Work is my biggest concern, but we also use the internet for browsing, Netflix, and I run a website (I upload and work with large image files).

My biggest concern is paying more and getting a comparably poor (or worse) user experience. That being said, our household is currently very frustrated with the slow internet speeds (even just for browsing the internet).

Any help on the following would be great!

1. Does anyone with Viasat use Google Meet and do you have any issues?
2. Fine print says bronze, silver, gold plans are "40, 60, or 100 GB of data usage, respectively, we may prioritize your data behind other customers during network congestion." What are these speeds like during network congestion? I've read .2 on the threads here......... (insert horrified emoji). Is this true?
3. What negative effects do you experience from high ping other than gaming? Will this affect real-time video meetings?
4. Fine print also says there is a $10/month equipment lease fee. Do you have to use their equipment? 

Thanks for reading. I'm not exactly knowledgable in this area. Any help is appreciated!

Maggie
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Maggie

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Posted 2 years ago

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VeteranSatUser, Champion

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Your location could impact your satellite internet experience a lot, until Viasat-2 comes online.

You are going to have to pay more $$$$ for satellite internet. You will also be subject to a wide variety of speeds, and the high latency could also give you issues.

I have had satellite internet for over 20 years. I would think long and hard before giving up the hard wired internet you have for satellite based internet.
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Maggie

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Thank you.

If I could ask, why do you say I should think long and hard before giving up my current service?

At it's fastest, we're talking 1.5 mbps. I ran a test right now and these were the results:
1.08 Mbps download
0.07 Mbps upload
Latency: 139 ms

I wouldn't be considering satellite if my current service wasn't so slow. Any insight as to why you'd be hesitant to switch would be very helpful.
(Edited)
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VeteranSatUser, Champion

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All depends on your location. Last week during primetime I was at 500kbps. And that was while still having priority data.

Latency is going to be 600+ ms. Upload will be better.

What is your general location?

Viasat-2 will perform better, but your monthly bill will be around 300% - 400% more.
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Maggie

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Western Wisconsin.

Thanks for the info . . . I do have concerns about slower speeds while still on priority data.