Hi, wondering what people’s opinions are on getting a lifetime lease for a new Viasat-2 plan (I’m a new customer in a mountainous area). My main concern is whether we’ll need new equipment when the Viasat-3 is launched and set up, likely in 2020. Does anyone know? What’s the consensus on the lifetime lease? Thanks!
Personally I cannot even stand the two year commitment. I get nothing near what I was promised. It depends on what you use the internet for. If you do a lot of streaming this is a terrible service for that. If you just check email and surf the net I guess it is okay, but not if you plan to really use the internet. Read the other reviews on this site and you will see a lot of dissatisfied customers. If I had any other option I would never use viasat. Customer service is horrible also. You talk to a bunch of people who know nothing, and do nothing, unless you count them telling you to reboot your modem as help. By the way it doesn't. During peak hours mine slows to between .17 to .35 megs down, everyday. They call it usable internet speed. Can't even load facebook and won't play a youtube video, even at 144p, that is weak. I would never recommend this service to a stranger, let alone to a friend. Very unhappy with viasat. Employees of the company are always going to say it's great. It is not.