We are a longstanding Wildblue/Excede/Viasat customer (Acct# xxxxxxx). Unless you can match the new HughesNet Gen5 offer of 20GB/month for $59.99/month + $9.99/month equipment rental (free installation), we will switch our ISP to HughesNet. For the same total amount with Viasat we now only get 11GB + equipment rental. Can you match the HughesNet offer for us?
This isn't a direct support forum, but check your account page to see what plans are currently offered in your service area and take into account that within a month or so the new satellite, Viasat-2, will be operational and newer plans will soon be available before jumping to a new 2 year commitment with HughesNet... choose wisely and understand the fine print on both.
Until Viasat improves their hardware, Hughesnet has the better solution. I just installed Gen5 in the other half of my house because of the crappy Viasat modem.
- It offers 2.4ghz and 5ghz SSID at the same time
- Most importantly, i can sit at my laptop, 10 feet away from the Viasat modem, CONNECT to either Hughesnet SSID and get the same speed.
- Even more important... I can go to the other part of the house... sit 10 feet from the Hughesnet modem and not even get a signal from the Viasat modem, either 2.4 or 5ghz.