Competition

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  • Question
  • Updated 9 months ago
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  • (Edited)
We are a longstanding Wildblue/Excede/Viasat customer (Acct# xxxxxxx). Unless you can match the new HughesNet Gen5 offer of 20GB/month for $59.99/month + $9.99/month equipment rental (free installation), we will switch our ISP to HughesNet. For the same total amount with Viasat we now only get 11GB + equipment rental. Can you match the HughesNet offer for us?
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gruetter

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  • undecided

Posted 9 months ago

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Old Labs

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This isn't a direct support forum, but check your account page to see what plans are currently offered in your service area and take into account that within a month or so the new satellite, Viasat-2, will be operational and newer plans will soon be available before jumping to a new 2 year commitment with HughesNet... choose wisely and understand the fine print on both.    
(Edited)
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gruetter

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Will the new Viasat-2 plans be competitive with HughesNet plans?  Obviously, we have been satisfied over the years with our Wildblue/Excede/Viasat service and would like to remain if the new plans will be competitive.
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Old Labs

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None of us really know and Viasat isn't saying right now - but the competition between the two  will probably heat up once Viasat-2 goes live. While HughesNet has a capacity edge right now, that's all going to change shortly - I'd simply defer until the new plans are announced (as I'm currently doing).
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gruetter

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Thank you for your response.  We will wait another month or so before making a final decision to see what the new Viasat-2 plans are.
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Bradley

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Probably a smart move. One month that might keep you from a two year mistake :).
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Stephen Rice, Champion

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Keep in mind, you get a Late Night Free Zone and Liberty Pass with some legacy Exede plans.  I believe Hughesnet limits their late night stuff to 50 GB.

I'm on a Liberty 12 plan and I'm currently at 179 GB for my billing cycle which ends on the 4th.
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VeteranSatUser, Champion

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Hughesnet is not going to be in a position to deliver the same volume of data that Viasat can, even now without the new satellite.

To leave Viasat at this point in time would be foolish at best. Now, if you don't like what Viasat-2 plans bring, then switch.
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Jim

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Until Viasat improves their hardware, Hughesnet has the better solution.  I just installed Gen5 in the other half of my house because of the crappy Viasat modem.  

  • It offers 2.4ghz and 5ghz SSID at the same time
  • Most importantly, i can sit at my laptop, 10 feet away from the Viasat modem, CONNECT to either Hughesnet SSID and get the same speed.  
  • Even more important...  I can go to the other part of the house... sit 10 feet from the Hughesnet modem and not even get a signal from the Viasat modem, either 2.4 or 5ghz.
Viasat, your modem is crap....  your plans are great...  
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VeteranSatUser, Champion

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Just because they give you a built-in Wi-Fi modem doesn't mean you have to use it. In fact, whether you use Hughesnet or Viasat, I would recommend a third party router such as Linksys, ASUS, etc. They have much better range, functionality, and features.
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Jim

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And you can't bridge the Viasat modem, officially...  you can do all sorts of port forwarding but if you run into issues they won't help... so, no...  that's not a supported option.  I'm not into science experiments and neither is the average user.
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