Scam Email BEWARE

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
Below is the pasted text from the scam email I received this morning. I've already forwarded it to Exede, just putting it here so others don't get taken by this scam operation.


It appears that your payment that we have on file for you was recently declined when we attempted to pay the due invoice(s) on your account.To avoid any interruptions in your service you will need to update your automated payment information online.

To update the payment information on your account:

    1. In your browser go to My Account
    2. Enter your main username and password and click the Sign In button.
    4. Update Payment Method.
    5. Update your Credit Card or eCheck on file and click the Save Settings button.

    Alternatively you can go directly to: *SPAM ADDRESS DELETED* 

If you have any questions please contact our Billing Department at *SPAM URL DELETED* or by sending an email to *SPAM ADDRESS DELETED* 


  Thank You,

The Exede Internet Team
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Bev, Champion

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  • happy

Posted 4 years ago

  • 2
Photo of Exede Lindsey

Exede Lindsey

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Hello Bev,

Thank you for bringing this phishing email to our member’s attention. This email is most certainly a scam. I would heavily suggest updating your password for added security. Would you please forward us this email at so we can send this evidence to our security department to look over this email.  Thank you 
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xode0000, Champion

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You might want to inactivate the dangerous links contained in the text of the phish email above that Bev brought to your attention.
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Matt F, Viasat Official Rep

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Thanks for the heads up, xode0000. I removed them.

Exede Matt
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Thanks Bev  for posting scam email. Know what the deal is if ever get one.
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El Dorado Networks

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gibson smith is a scammer. Kill this account.
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Brad, Viasat Employee

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He's been removed! Hopefully nobody was gullible to fall for it
Photo of Jim16


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BUT.... what about my 8 million dollars?  I have already order stuff....
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Christine Conrad

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If you hover over any of the links in the email, and look at the url in the lower left corner of the screen, you will see that they are not the url's for Wildblue websites. Definitely an indication of a scam to get your personal information.
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Old Labs (VS1-329-L12FZ)

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A good tip on verifying links to avoid falling victim to "phishing"...

If using an email client application, most offer a similar feature when hovering over the link (e.g. the Outlook client application displays a popup when hovering over a link). 
Needless to say, don't click on any of the links in the original post either ;)
Photo of Holly


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I got the same email and knew it was a scam since I am mid billing cycle.