Satellite internet can work just fine during heavy rain.

  • 1
  • Praise
  • Updated 5 months ago
Moderate to heavy rain here for hours so far and I have service as usual, no problem.  Of course, the modem shows a little bit of struggle (reduced SNR) as shown by the screenshot below but that's to be expected.  For reference purposes, during all clear weather, my SNR is about 9.0 to 9.6.  Having a good install with SNR as high as possible and ideally 10, cable resistance right at 1.0 ohm, and cable attenuation as close to 0 as possible is what I suspect is the largest factor as to whether you have service during a rainstorm or not.

Photo of xode0000

xode0000, Champion

  • 475 Posts
  • 151 Reply Likes

Posted 5 months ago

  • 1
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 2500 Posts
  • 1367 Reply Likes
Satellite internet cannot work in heavy rain if you are on the fringe of a beam.

Location, location, location.

Glad it works for you, but results will differ for others.
Photo of xode0000

xode0000, Champion

  • 475 Posts
  • 151 Reply Likes
If you are on the fringe of a beam, I would think that would show up as reduced SNR likely during the rainstorm but possibly during clear weather as well.  I would also think that most customers wouldn't be on the fringe of a beam: the area covered by the beam would be roughly PI*R^2 whereas the area of the fringe would be roughly 2*PI*R*delta-R, where delta-R << R.
Photo of Steve Frederick

Steve Frederick, Champion

  • 2573 Posts
  • 1584 Reply Likes
@xode0000,  The signal strength of your signal will be the highest at the geographical center of each beam, and slowing reduce in strength as your location moves away from the center of the beam. There are many users that can't get an RxSNR higher than 5 or 6 under ideal weather conditions, which drastically reduces as the clouds and rain get between the satellite and the dish.

VeteranSatUser is correct in his post above.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 2500 Posts
  • 1367 Reply Likes
And Steve is 100% correct. I am about 10 miles inside the beam outer limit. 5 to 6 SNR is standard for GOOD weather. Bad weather beats it down from there.
Photo of xode0000

xode0000, Champion

  • 475 Posts
  • 151 Reply Likes
Looks like I'm just outside the center spot of the beam and right now, as the clouds slowly clear away, my SNR is hovering right around 9.  But, I suspect a large contributor to my good SNR is the install.  IIRC, when Bev had her install last overhauled, she was able to get an SNR of 7.0 during clear weather whereas before she had trouble getting an SNR of 4.0.  So, for people who have problems during rain, they might want to look at their install and see if it can be made more robust.  One thing's certain: if your clear weather SNR is high enough, you are much more likely to have service in rainy weather.

Also, ViaSat2 is about ready to come online and that means a lot more customers are likely to have the same kind of beam coverage as I do, which will ideally translate to their service staying up during rainy weather.
Photo of Deku

Deku, Champion

  • 714 Posts
  • 338 Reply Likes
awman your so lucky... cause i have to like literually wait till the heavy rain is gone to go back onto it... cause i just get disconnected sadly DX
Photo of xode0000

xode0000, Champion

  • 475 Posts
  • 151 Reply Likes
Something else to keep in mind: this morning, my modem got stuck at the "scanning" step and the modem page at http://192.168.100.1 was showing a problem with the IFL.  Turns out that all that was needed to get service working again was, while the modem is OFF so that there is no damage to the tria or the modem, to go outside to the grounding block for the cable and disconnect and reconnect the cable on both sides of the grounding block.

Apparently the connections on that grounding block might need to be "scrubbed" from time to time.
Photo of xode0000

xode0000, Champion

  • 475 Posts
  • 151 Reply Likes
Grounding block:

Photo of Michael McDowell

Michael McDowell

  • 388 Posts
  • 116 Reply Likes
I thought ALL installs had to have one at the point where the RG-6 goes into the home.  I think if the QC people do an audit of an install without one it would be Red Flagged and the installer would be required to return to correct it or not get paid!
Photo of Jim16

Jim16, Champion

  • 1859 Posts
  • 1531 Reply Likes
This has been a topic in the past.  Some have them, some don't.  Never an issue with my install on both dish's.  
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 2485 Posts
  • 1359 Reply Likes
You should have a grounding block. Without one, you could have system performance issues, not to mention your install is not up to code.
(Edited)
Photo of Old Labs

Old Labs

  • 3298 Posts
  • 3279 Reply Likes
Yep, proper grounding is one of the required elements. Probably shouldn't be a publicly available link but i didn't secure the site , Google is your friend and get it while it's hot.

At best you can gauge the quality of your installation and should be public knowledge anyway IMHO. It's Viasat's job to properly secure access to their content if needed when all you need is:

http://lmgtfy.com/?q=Viasat+Installation+Standards

P.S. I think I may have just found the remaining HRC emails ;)
(Edited)
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Alec,  Thank you for your input. If you get disconnected during a rainstorm, it may be the outdoor equipment.   You may want to Contact Customer Care at 855-463.9333.  
Photo of Stephen Rice

Stephen Rice

  • 1861 Posts
  • 849 Reply Likes
I have no problem streaming video during the rain thanks to my Plex/Playon server.
Photo of fmj77

fmj77

  • 228 Posts
  • 128 Reply Likes
I only have problems during heavy thunderstorms in the summer. Once the storm passes my connection is fine.
Photo of david

david, Champion

  • 522 Posts
  • 365 Reply Likes
We were at the junction of three different beams such that it was hard to look at a map and see what beam we were in which means we were at the far side of the beam. We never had any trouble with rain fade. If Exede went out there was a MAJOR thunderstorm. It didn't go out in just fairly hard rain.

As far south as we were probably made a difference, too though.
(Edited)