Roll-over GBs. Would Ike to see GB not used rolled over to next month

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Some months are are much more data hungry than others.  I propose a "bank account" of unused GB that can be stored and accessed on heavy usage months. 
Not huge amounts; in a 1 year time period no more than 50 GB could be stored.  Anniversary date any stored GB over 30, drops to 30 to begin new year.
Pros: Makes users much happier
Covers some of the unexpected overages
BIG promo point for sales and renewals.
Cons: Exede doesn't glean the extra bucks for those heavy months.
Exede loses customers due to aggravation
Bad PR for the Exede company
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Sandie

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Posted 3 years ago

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A. Everett Neuman

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Hi Sandie,
I'll take 2 please!

This might be one of the new add-on/ details Exede will try out this year. No promises, but this subject has come up several times with many customers asking for the way to save the leftover Gig's.

Maybe, they will. They know there is a demand. And it would be Great PR!

Welcome to the forum and Enjoy! ☺
Everett
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Steve Frederick, Champion

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Great post Sandie,

This has been brought up many times in the past, hopefully as Everett said, this will be one of the enhancements that Exede has promised us.

Welcome to the forum, we enjoy seeing new folks on here.

Steve
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Exede Amber, Employee

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Hello Sandie, suggestions and ideas like this are what helps us improve, so feedback is always greatly appreciated! Welcome to the forum, we are always here to help! 
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Old Labs

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At face value, roll-over sounds like a good idea to me.

However, if implemented I'd hope that ViaSat would take into account the unintended consequences of it. Right now, I suspect they count on the fact that not all subscribers fully use their monthly allotments in capacity planning and determining maximum subscribers per beam. Adding roll-over introduces an indeterminate value into capacity planning and indirectly encourages more use I suspect. Some months I'd be on an Exede 12-7 Plan and others I'd be on an Exede 12-13 plan.

Even then I've got some $297 worth of minutes on my GoPhone due to roll-overs and likely will never use them (maybe it's time for some calls to a certain saloon in the Caribbean to discuss ground-loop)   - that would probably be the case for any Exede roll-over also.

If nothing else over the years, I've learned to be careful what I wish for since I may get it ;)
(Edited)
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Jacqueline Tierney

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I noticed that AT&T's new roll over plan only banks left over from one month into the next month but not indefinitely, or in short, you only have an extra month to use your left over data.  If Exede is concerned about congestion perhaps even a plan like that would be helpful for users to give some breathing room.  Though I do like the idea given above suggesting allowing a bank of up to 50 GB, for people like us, this time of year we like to stream a few sporting events but after March we won't be so it would allow us extra to watch some of those more easily during that time period, then someone else would have the space available to do things in other time periods. :)

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