Return exede equipment have not received ups box.

  • 1
  • Problem
  • Updated 3 years ago
I ended my account with Exede on 1/2/2017. Your equipment is still here. I never got the US return box to mail it back. I will not pay $300. for this if it's not my mistake.
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Angie Mitchell

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Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hi Angie,

We ship the boxes via UPS from KY. They should be in this week. You can always call at 855-463-9333 and we can look at the tracking status