Repeat emails

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  • Question
  • Updated 3 years ago
My husband and I share an email account and both check email on our phones and IPads. With the new email platform we are getting the same messages multiple times even after they have been deleted. We went into settings to check remove from the server and that has not helped.
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Kathy Mccarty

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  • Irritated

Posted 3 years ago

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Exede Lindsey

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Hello Kathy, it sounds as if some configuration settings may need to be adjusted. Please feel free to contact our migration team at 866.945.3258 for further support. I have also provided a link to follow that should help with your iPad configurations step by step. Thank you