I typically use no more than .5 to .8 gb or less on a given day. I check my usage frequently. The first day of a new month, Exede showed I used 1.5 gb in one day!!! I contacted them and they unrelentingly maintained I used 1.5 gb. I truly believe their equipment or someone made a mistake. I asked to speak to a supervisor but no one was available and here almost 4 days later, no Exede employee has bothered to follow up on this aberration ! Exede Customer Care needs to change their name to Exede Customer We Don't Care. They really do not have a clue on how to treat a long time customer. Their only goal is to line the pockets of their executives with their "faulty meters" that are probably unregulated. Why would a regular customer bother to report if something didn't seem totally wrong?