Problem loggin in

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem acknowledged. Email provided for assistance. No need of further response at current time.

I am having a problem accessing my web page. I cannot log into my account and I have not changed my password, for the last few days I have sent emails to customer service and have gotten no response. Why can't I log in to my account. Has had this problem for over a week. I can't check my emails from school or work. Please help someone!!!!!!!!!!!!!
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Rosie Haigler

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  • frustrated

Posted 7 years ago

  • 1
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Exede Zac

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Rosie, 

Have you emailed exedelistens@viasat.com or wildbluelistens@viasat.com? I don't show an email from you. I can certainly help assist you with your issues for logging into your account. Will you please email me at exedelistens and include your phone number and a good time to call? 

Thank you.
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Gayle Brooks

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That is a good idea, if I could get on my e-mail.

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Bev, Champion

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Have you double checked to be sure you have any capitalization correct and are not accidentally mistyping one letter, number or other character in your username and password?

I know that for the view bill, I have to use all lowercase in my username, but not for the email log in nor for the account management page.

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